Job Overview:
In conjunction with the Board of Directors, the General Manager of Sun Village Condos will manage the business of the association to deliver exceptional services and solutions that enhance the value of the property and the lifestyle of the residents. The ideal candidate must have prior HOA management experience.
Compensation: $65k+ annually, based on experience
Your Responsibilities:
- Review monthly financials with the Regional Director and Board when necessary
- Plan, organize and assist the Board in conducting Board and annual membership meetings
- Attend Board of Directors meetings, club and committee meetings as required
- Review incident reports, respond and implement timely solutions
- Identify, coordinate and market all community events, programs and services
- Communicate with residents to address homeowner concerns and assist in dispute resolution
- Coordinate with vendors and contractors for repairs and maintenance requests to ensure work is completed on time and within budget
- Recommend and implement procedures that ensure compliance with federal, state, and local laws as well as with all community association governing documents and policies
- Establish, draft, execute and supervise community annual budget, manage capital improvements, review monthly financial statements, prepare variance reporting, monitor community A/P, delinquent accounts, approve and code all vendor invoices
- Track non-compliance/violation issues, send appropriate notices according to established policies
- Supervise, manage, and develop on-site staff, including maintenance teams and vendors, to ensure the proper maintenance of building systems, common areas, and amenities
- Oversee and inspect building systems, common areas, and amenities to ensure safety, functionality, and timely maintenance
Skills and Qualifications:
- Proficient with MS Office suite
- Tremendous listener with the ability to diffuse tense situations
- Able to identify issues and resolve before problems arise
- Highly detail-oriented and thorough, ensuring accuracy and completeness in all work
- Exceptional interpersonal skills to cultivate strong working relationships and promote teamwork
- Excellent verbal and written communication skills, with the ability to clearly convey information and ideas
- Collaborative and cooperative, working effectively with colleagues and stakeholders to achieve common goals
- Effective leader and motivator, inspiring others to achieve their best and providing guidance and support to team members
Education and Experience:
- Bachelors degree preferred
- CAAM or CMCA designation preferred
- 5+ years of HOA management experience required
Physical Requirements:
- Walk and move throughout the community common areas and facilities
- Sit and stand for moderate periods of time
- Sit at a desk using a computer in an office setting
Supervisory Responsibility: Yes
Work Location: Sun Village Condo Association; 17300 N Sun Village Pkwy, Suite I | Surprise, AZ 85374
Work Hours: Monday – Friday, 8a – 5p with some evenings and weekends as needed.
What We Offer:
- 11 company paid holidays
- Paid volunteer time
- Paid sick and vacation time
- Medical, dental, vision
- HSA and FSA
- Company paid life insurance and Employee Assistance Plan
- Supplemental life, disability, accident, critical illness, hospital indemnity
- Identity theft, legal services
- Pet insurance
- 401(k) with company match
About us:
FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada. Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development.
To learn more about our company and culture, visit https://www.fsresidential.com/arizona/
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