Description
The Branch Manager will be responsible for supervising the efforts of all managers in a single location of a multi-location company, or supervising efforts of several department managers within a single location company. This classification typically has no line work duties within the office, other than those of managing the branch or office activities. The Manager will enable an efficient working environment that allows for the effective and efficient operation of day-to-day office tasks. The Manager will drive their branch or office toward achieving company goals.
Essential Responsibilities:
- Have a comprehensive understanding of the following:
- Companywide Policies, Procedures, Standards, Specifications, Guidelines and Training Programs
- Advanced Brightree Functions
- Proper Intake Procedures
- Insurance Verification and Eligibility
- CMN Requirements and Prior Authorizations
- Documentation Requirements of the Equipment
- Patient’s Financial Responsibilities (Deductible, Co-Insurance, Co-Pay, ABN/Upgrade)
- Difference Between Verbal, Written and WOPD orders
- Complaint Resolution Procedures
- Supervise staff and daily operational management
- Ensure quality/appropriateness of service
- Implement all policies and procedures which pertain to the operations department, in accordance with applicable rules, regulations, and guidelines
- Assist with job interviews, job descriptions, job evaluations, orientation programs, and continuing staff education and training, and oversee recruitment, evaluation, and selection of personnel to meet specific job descriptions
- Help to establish, implement, and monitor personnel practices relating to working hours, conduct while on the job, salary rates, documentation of events, and, when justified, disciplinary action and termination of personnel
- Ensure that staff personnel and their skills are commensurate with the needs of the patient population, that staff has and maintains competency to perform prescribed services in an appropriate and responsible manner
- Maintain adequate number of personnel to accomplish all operations-related tasks
- Enforce and monitor personnel practices as set forth in the company personnel manual
- Provide input so that valid revenue forecasts and supporting budgets can be established and maintained and review budget to evaluate performance, make appropriate changes and correct deficiencies. Identify cost-saving measures, including facilities, delivery, personnel, etc.
- Must possess the ability to understand the role of budgetary analysis in the running of the branch
- Assist in ensuring that adequate planning occurs to meet the needs and appropriate response to the financial and personnel related matters of company operation
- Provide a motivational atmosphere for branch/office and lead by example
- Identify training needs among staff, and communicate those needs to the company trainer.
- Provide training, supervision and implementation for all relevant programs and procedures including, but not limited to, HIPAA and compliance obligations
- Able to communicate information relating to equipment, its capabilities and inform on insurance coverage guidelines
- Continually strive to develop your knowledge and skills in all areas of your job
Benefits:
- Medical Insurance - multiple plans to choose from
- Dental & Vision Insurance
- Short Term Disability & Long Term Disability Options
- Life Insurance
- Generous PTO plan
- Paid Holidays
- 401K
- 401K match
- Competitive Pay
#J-18808-Ljbffr
