About Paysafe
Paysafe (NYSE: PSFE) (PSFE.WS) is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With over 25 years of online payment experience, an annualized transactional volume of $140 billion in 2023, and approximately 3,200 employees located in 12+ countries, Paysafe connects businesses and consumers across 260 payment types in over 40 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments. Further information is available at www.paysafe.com
Your career starts here. Help us build and deliver innovative payment solutions.
Paysafe is currently searching for a People Partner. This role is based in our Jacksonville, Florida office and offers a flexible hybrid work environment where you will have a blend of 3 in office days and 2 remote working days during the work week.
Position Overview:
Reporting to a Global People Partner within the wider People Partnering function, this role will act as a strategic business partner to senior leaders and people managers within two or more defined functions within the organisation. You will play a vital role in aligning human resources strategies and initiatives with the overall business objectives of the organization. You will provide guidance and support on all aspects of human resources management, including organizational design and talent management.
The impact you will have:
By playing a key part of the departmental leadership team(s) and developing a deep understanding of the functions’ strategies and challenges, you will have a vital role in providing a sounding board and proactively contribute to the success of the function. You will be a trusted advisor, coaching and guiding all people managers, driving accountability and a high-performance culture across the organisation. In close partnership with the People Enablement function your key responsibilities will include (but not be limited to):
- Strategic HR Planning
- Collaborate with people leaders to develop and implement HR strategies that align with the organisation's overall goals and objectives.
- Identify areas where HR can add value and contribute to the achievement of business objectives.
- Analyse workforce trends and data to provide insights and recommendations for improving talent management, retention, and succession planning.
- Organisational Design
- Identify key roles, skills and capabilities needed to deliver the functions’ strategic objectives.
- Partner with leaders to identify the optimum organisational and team design to deliver current and future delivery and growth.
- Effectively lead the people implementation plan, including change management and communication, of any organisational or team structural changes.
- Talent Management
- Work with people leaders to ensure robust succession plans are in place for key talent.
- Develop, in partnership with People development, suitable development pathways for high-potential talent within the organisation, identifying growth opportunities as appropriate.
- In close collaboration with the Talent Acquisition team, support the recruitment of all people managers within the function.
- Support the onboarding of Senior Managers within the organisation, ensuring they are set up to deliver.
- Employee Relations
- Act as a trusted advisor to managers and employees, providing guidance and support on HR policies, procedures, and employment laws.
- Address and resolve employee relations issues, conducting thorough investigations as necessary.
- Ensure fair and consistent application of HR policies and practices throughout the organisation.
- HR Analytics & Reporting
- Collect, analyse, and interpret HR data to identify trends and provide insights to senior management.
- Prepare regular reports on HR metrics, including headcount, turnover, diversity, and other key performance indicators.
- Leverage data-driven insights to inform decision-making and continuous improvement of HR practices.
What we’re looking for:
- Bachelor's degree in Human Resources, Business Administration, or a related field; or equivalent combination of education and experience in lieu of degree, required.
- 4+ years of progressive Human Resources experience, required.
- PHR certification or similar certifications, preferred.
- Resilience and demonstrable experience of managing change in a fast-paced environment.
- Proven experience as an HR Business Partner or in a similar strategic HR role, preferably in an international/global role.
- Strong commercial acumen and the ability to understand and align HR strategies with organisational goals.
- In-depth knowledge of HR best practices, employment laws, and regulations.
- Excellent communication and interpersonal skills, with the ability to build and maintain solid stakeholder relationships.
- Strong problem-solving and decision-making abilities, with a focus on driving results.
- Demonstrated ability to handle sensitive and confidential information with professionalism and integrity.
- Some business travel may be required.
Life at Paysafe:
One network. One partnership. At Paysafe, this is not only our business model; this is our mindset when it comes to our team. Being a part of Paysafe means you’ll be one of over 3200 members of a world-class team that drives our business to new heights every day.
Our culture values humility, high trust & autonomy, a desire for excellence and meeting commitments, strong team cohesion, a sense of urgency, a desire to learn, pragmatically pushing boundaries, and accomplishing goals that have a direct business impact.
Equal Employment Opportunity Paysafe provides equal employment opportunities to all employees, and applicants for employment, and prohibits discrimination of any type with regard to ethnicity, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other protected characteristics. This policy applies to all terms and conditions of recruitment and employment. If you need any reasonable adjustments, please let us know. We will be happy to help and look forward to hearing from you.
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