We are looking for a General Manager to join the newest and “fastest” family entertainment group in the industry. Slick City is a first of its kind indoor slide park that is “Fast as Friction”. The General Manager is the life-blood of our organization. An amazing GM takes an average park and makes it a top performing park. An amazing GM has the opportunity to mentor and uplift young adults within the community and prepare them for success in future endeavors. An amazing GM can promote positivity and safety within the park and community. This job is more than just being a store manager.
Execution and driving results at the park level is the key to success at Slick City North Aurora. The GM runs their business like an owner and drives company initiatives. This is a full-time, salaried position that reports to a Regional Team.
The GM will be assigned a park and be responsible for all events, including but not limited to birthday party bookings, revenue building, park budget, and reading P&L statements. The GM will be responsible for meeting and exceeding corporate goals in their park while driving profitability and upholding and adhering to company standards, with an emphasis on positive guest experiences. We are looking for leaders who create other leaders.
Key Responsibilities:
- Safety and cleanliness
- Overseeing performance of the team
- Leading the team to meet and exceed goals while taking responsibility for outcomes
- Ensuring the best customer service in the city
- Upholding company and industry safety and sanitation standards
- Motivating the team to meet company goals and promote a culture of positivity
- Managing park P&Ls to ensure park’s profitability and efficiency
- Placing an emphasis on positive guest experiences in order to ensure positive traffic year-over-year
- Enforcing park rules to uphold a safe, family-friendly environment
- Overseeing the operations of the park including cash and sales control, party management and set-up, inventory management and park opening/closing procedures
- Accountable for everything that transpires in the park, including but not limited to sales, safety, cleanliness, and any injuries or incidents that may occur at the park
- Reporting bad news immediately and always being transparent in your work
- Ensuring a safe park
- Achieving positive traffic year-over-year
- Meeting or exceeding company goals (birthday parties, membership sales, events, etc.)
- Maintaining a positive reputation in the community
- Developing talent within the park
Core Competencies and Behavioral Examples/Expectations:
- Urgency – will execute tasks quickly and efficiently
- Accountability – will take responsibility for all events that occur at their park
- Flexibility – will be able to adapt to any new task or goal set by corporate
- Manages Execution – will prioritize tasks in order of importance and execute them in that order
- Maximizes Relationships – will build relationships with other team members and reach out to other GMs in order to learn additional skills and develop further as a leader
- Courage – will be able to firmly but kindly have difficult conversations with team members if any member is underperforming and work to develop a plan of action to rectify the situation
- Communication – will keep an open and honest dialogue in order to keep the park running smoothly
- Performance Management – will manage the performance of team members and ensure that company goals and policies are being met and followed, respectively
- Talent Management – will mentor Assistant Managers and Team Members
- Collaboration – will work with other GMs and reach out to the Regional Team for assistance with projects
Requirements:
- Associates or bachelor’s degree or equivalent experience
- 4+ years of experience in a related field
Job Type: Full-time
Pay: $45,000.00 – $60,000.00 per year
Benefits:
- Health insurance
- Paid time off
- Vision insurance
Education:
Experience:
- Management: 2 years (Required)
Ability to Relocate:
- North Aurora, IL 60542: Relocate before starting work (Required)
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