The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow.
WE ARE NUVEI. Nuvei (NASDAQ: NVEI) (TSX: NVEI) the Canadian fintech company accelerating the business of clients around the world. Nuvei’s modular, flexible and scalable technology allows leading companies to accept next-gen payments, offer all payout options and benefit from card issuing, banking, risk and fraud management services. Connecting businesses to their customers in more than 200 markets, with local acquiring in 47 markets, 150 currencies and 586 alternative payment methods, Nuvei provides the technology and insights for customers and partners to succeed locally and globally with one integration.
At Nuvei, we live our core values, and we thrive on solving complex problems. We’re dedicated to continually improving our product and providing relentless customer service. We are always looking for exceptional talent to join us on the journey!
Sales Support
- Create and manage product strategies, roadmaps, project plans, and product specifications.
- Collaborate with sales, marketing, operations, and engineering on product development during the discovery phase to assess cross-partner value, scope of effort, usability, and priority of product features.
- Providing demos and Lunch & Learn sessions.
- Present the ERP product and handle on-the-fly use cases.
- Be familiar with existing channel solutions and how Paya IP interfaces.
- Review technical and marketing collateral for validation and assist with How-To videos for end users.
Development Support
- Work in concert with Paya’s ERP development team to provide a best-in-class payments solution.
- Assist development staff with instance issues.
- Assist development with ERP specific functionality clarifications.
- Assist in the QA process by identifying key use cases and defining priority of any identified issue.
- Provide regression testing/documentation.
Engineering
- Provide and/or assist with document and solution projects for end users and partners.
- Provide Development with specifications for customer requests and feature enhancements.
Operations & Installation
- Support installation teams as needed to ensure onboarding is smooth and training needs are met.
- Assist frontline support with service and support related questions when the issue needs escalation.
- Help develop and maintain support KB docs.
- Develop subject matter expertise for end-to-end partner and customer experiences – across all channels.
Product Knowledge
- Maintain consultant level training for a primary ERP.
- Ability to install/configure/train on primary ERP.
- Minimum of 1 year Netsuite experience.
Senior Level Criteria
- The Sr Product Manager will be able to accomplish the Development – Sales – Engineering & Operations items noted above with limited assistance.
- Demonstrate understanding of basic ERP business logic.
- Demonstrate installation/configuration/processing of primary ERP as it pertains to the Paya ERP solutions (i.e., Sales Order / Accounts Receivable / Accounts Payable functionalities).
- 5 years Product experience with primary ERP or equivalent ERP experience.
- 5 years of industry related experience.
Nuvei offers a wide variety of benefits which include Medical, Dental, Vision, STD, LTD, Paid time off, 401(k) and many other great benefits.
Nuvei perks also include:
- Frequent training programs on new systems and platforms.
- Free Virtual yoga, meditation and fitness classes, community involvement, and many social activities.
- Group Private Medical Insurance.
- Up to 2.5 additional days of annual leave a quarter, if company hits quarterly targets.
- Employee recognition program and possibilities for advancement in various fields.
- Modern, dynamic and great work environment.
Nuvei is an equal-opportunity employer that celebrates collaboration and innovation and is committed to developing a diverse and inclusive workplace. The team at Nuvei is comprised of a wealth of talent, skill, and ambition. We believe that employees are happiest when they’re empowered to be their true, authentic selves. So, please come as you are. We can’t wait to meet you.
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