Executive Director

Arbor Senior Living • Portland, OR, United States • $200k - $250k / year • 1m ago

Arbor Senior Living is seeking an experienced Executive Director to manage the day-to-day operations of the community located in Portland, Oregon.

Job Summary
The Executive Director will be responsible for managing the day-to-day operations of all departments within the community. This includes achieving and maintaining maximum occupancy of the community while focusing on high resident satisfaction and quality resident care/services. The Executive Director will ensure compliance with applicable state and federal requirements and ensure a smooth operation of the community through staff development and employee satisfaction.

Primary Duties and Responsibilities:

Personnel Management: The Executive Director is responsible for the screening, hiring, training, coaching, disciplining, and terminating all employees within their community either personally or through their designee. This includes all areas of training that are required by Avant, state and federal jurisdictions, and upon individual need. The Executive Director is responsible for maintaining a safe environment for all employees, free from workplace hazards and harassment. All issues on personnel matters that concern meeting standards are to be discussed with Avant Management. Must oversee each department in the building to assure that services and work are up to the standards set by Avant.
Performance Evaluations: The Executive Director is responsible for insuring that all employee evaluations are completed per policy. This includes timely evaluations of all employees upon 90 days of employment, annual evaluations, and change of position evaluations. Performance Evaluations will be a true reflection of the entire body of work for each employee since the last time an evaluation was completed and will set out employment growth and/or improvement issues.
Financial Management: The Executive Director will manage all marketing efforts and service programming to meet the expected revenue achievement of the building on a monthly basis. The Executive Director will manage daily expenses including labor and controllable expenses in a manner that when deducted from revenue the building will meet the NOI objectives on a monthly and yearly basis.
Conflict Management: The Executive Director is responsible for timely response to all resident, family, employee, community, and regulator complaints. The Executive Director must communicate about the resolution of issues brought to them in order to ensure that those bringing the complaint understand the status of their issue.
Compliance with Rules and Regulations: The Executive Director is responsible for maintaining compliance with all local, state, federal, and licensing rules and regulations associated with the licensure of the building. This includes HIPAA, OSHA, labor laws, etc., that apply to the specific location of the property. Issues raised by any regulator will be immediately discussed with Management.
Safety Compliance: The Executive Director is responsible for insuring that all employees work in a safe manner and that unsafe actions are to be brought to the attention of the offending employee, including disciplinary action if warranted. Compliance with Safety Committee Standards is required. Should workplace injuries occur, the Executive Director is responsible for following all procedures for treatment, investigation, return to work, and management of the injured worker communication with the approved care provider.
Community Relations: The Executive Director is responsible for maintaining positive relations with community referral sources, the community at large, and all visitors, guests, and residents. Resident Satisfaction and Employee Satisfaction Surveys will measure how successful the Executive Director is in relations with residents, families, and staff. The Executive Director must manage the compliance with the Marketing Plan set forth by management and work to achieve specifics of that plan with the goal to meet occupancy requirements.
Team Effectiveness: The Executive Director is responsible for fostering teamwork with co-workers, showing initiative in overcoming obstacles, taking actions which assist others beyond job responsibilities, and having a positive impact on co-workers, residents, and visitors.

Other Requirements:
Leadership through planning, directing, communicating, and coaching. This position requires strong personnel skills and positive community relations skills to be successful. Excellent communication, written, and verbal skills. Must be self-motivated and have the ability to work independently and make decisions as well as having a desire to attain goals. Excellent organizational skills, time management skills, and is detail-oriented. Pleasant, professional, and personal manner. Ability to be an active participant in the ongoing assessment of the nursing needs of each resident.

Required:

Must have appropriate professional license and license must be in good standing (i.e. RCF, ALF, BH, MC, RCFE). Candidates without current, active license in-hand at the time of application will not be considered for interview.
Must be able to relate to the elderly in a positive manner.
Must possess good marketing and public relations skills.
Must have an understanding of budgeting, financial record keeping and reporting, appropriate State and Federal regulations, operational systems and procedures and must be able to apply that understanding to ensure the smooth operation of the community.
A minimum of three (3) years prior experience in a management position operating a retirement assisted living or skilled nursing community, or related business.
High School diploma, higher education, and accompanied by specific training and/or certification in management activities.
Must have current certification as an Assisted Living Administrator.
Proven ability to lead teams and develop people.

Job Type: Full-time