POSITION DESCRIPTION
POSITION: Director, Corporate Engagement
DEPARTMENT: Resource Development
REPORTS TO: Associate Vice President, Corporate Engagement
PAY GRADE: 8
POSITION OVERVIEW
The Director, Corporate Engagement will serve as the relationship manager for priority accounts and employee-giving campaigns and enhance philanthropic investments through relationship building, seamless customer service and moves management best practices. In addition, this person will focus on operational efficiencies and growth strategies for the Corporate Engagement Team, in collaboration with the CDO and AVP. The Director will also serve as an internal liaison to Community Impact Initiatives.
CORE RESPONSIBILITIES
Corporate Account Management – 40%
- Oversee a portfolio of corporate partners, develop and execute customized engagement strategies to deepen relationships and philanthropic support through relationship building and moves management best practices.
- Provide excellent customer service to corporate accounts through strategic management: year-round engagement, volunteerism, and participation in United Way of Metro Chicago programs and events.
- Partner with team members to identify and pursue new corporate partnership opportunities that align with United Way of Metro Chicago’s vision and mission.
- Collaborate with the corporate team to design and implement strategic plans to achieve revenue and community impact goals.
- Ensure accurate tracking and reporting of corporate engagement activities, impact metrics, and fundraising results.
Management – 25%
- Lead, coach, and mentor a team of Corporate Engagement Managers, ensuring alignment with organizational goals.
- Provide guidance on corporate relationship management, moves management strategies, and engagement plans to maximize impact.
- Set performance goals and expectations for team members, supporting their professional development and fostering a high-performance culture.
- Facilitate ongoing training and development to enhance the team’s skills in corporate engagement, relationship building, and donor stewardship.
Operations and Strategy 20%
- Oversee Corporate Engagement Team’s grant applications and proposals, manage timelines and internal review.
- Oversee strategy and processes for CEO calls in partnership with CDO and AVP. This includes implementing a year-long planning calendar and supporting staff in messaging Campaign Cabinet Volunteers in their outreach.
- Prepare briefings to ensure volunteers and staff are well-prepared and have the resources they need to participate in calls and meetings with corporate partners.
- Create processes and procedures in partnership with the AVP to collaborate efficiently with internal teams.
- Coordinate stewardship initiatives for the corporate partners in collaboration with AVP and CDO.
Data Management – 5%
- Manage and update individual portfolios of corporate accounts in the CRM database.
- Ensure the data is accurate and analyzed for opportunity and risk identification in partnership with AVP and Data Analytics and Revenue Team.
Other Duties – 10%
- Work across the organization to provide the best donor experience and team collaboration.
- Additional initiatives as they arise.
Overarching Goals and Objectives – Daily
- Advocate for the advancement of UWMC in our community.
- Maintain professional and organizational standards while representing UWMC in the community.
- Collaborate with other teams throughout UWMC.
Display passion for UWMC’s mission.
- Maintain a customer service work ethic.
- Demonstrate respect and appreciation for diversity.
- Perform other related duties as assigned.
REQUIRED QUALIFICATIONS
- Bachelor's degree and/or equivalent of employment and education experience.
- Minimum three to five years of work experience in fundraising, account management, and sales or related fields. Experience utilizing consultative selling practices in fundraising is a plus.
- Customer-focused, data-driven, innovative, results-oriented.
- Excellent public speaking and presentation skills. Comfortable presenting to groups of various sizes.
- Outstanding communication skills with the ability to modify tone and communication vehicle to best suit the audience.
- Strong problem-solving, critical thinking, and judgment skills required.
- Possess a collaborative and entrepreneurial spirit, as well as the ability to multi-task and prioritize concurrent projects and day-to-day tasks within a fast-paced environment.
- Fully proficient with Microsoft Office Environment.
- Must have access to a vehicle, when necessary, with a valid Illinois Driver’s License.
- Other duties may be assigned.
PERSONAL ATTRIBUTES:
- Guided by a clear set of Core Values and Behaviors – Equity Minded, Passionate About the Work, A Good Teammate and Curious. You will join an impressive group of individuals and contribute your diverse set of experiences, skills, and characteristics to the organization.
- Accepts guidance and responds well to feedback.
- Displays maturity, good judgment, enthusiasm, and personal motivation.
- Strong interpersonal skills including the ability to anticipate workload and effectively cultivate and leverage relationships with colleagues to meet deadlines.
- Collaborative entrepreneurial spirit, ability to multi-task and prioritize concurrent projects and day-to-day tasks within a high production and fast-paced environment.
BENEFITS OFFERED:
- Medical, Dental and Vision
- Life and AD&D Insurance
- Disability Leave
- Paid Parental Leave
- Paid Family Leave
- Employee Assistance Program
- 401k Plan
- Paid Time Off including Personal Time, Sick Time & Paid Holidays
TO APPLY: Candidates must officially apply through our website with a cover letter and resume along with two writing samples that best demonstrate their recent work.
The responsibilities listed above are intended to describe the general nature and scope of work required in the role. The above is not intended to be an exhaustive list of all responsibilities and duties required. The incumbent may be asked to perform other duties as assigned.
We believe the term “diversity” incorporates all the characteristics that make us both alike and unique: our backgrounds, cultures, nationalities, lifestyles, identities, gender, points of view, approaches to solving problems, ways of working, and views of personal and career success.
It is the intent of United Way to follow both the letter and the spirit of local, state, and federal laws governing Equal Opportunity Employment as those laws exist today and as they may change in the future.
