HC-Resource is looking for an experienced and driven General Manager to handle the day-to-day management of the restaurant. In this role, you will have the key responsibilities of boosting sales, attaining restaurant EBITDA targets, adhering to the budget, and fostering a culture of responsibility within the restaurant. Your duties also include the recruitment, hiring, training, mentoring, and leadership of managers and team members.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Own your four walls and your local community through growing sales, achieving EBITDA, meeting budget, and creating a culture of accountability.
- Responsible for all front of house (FOH) and heart of house (HOH) results including Ecosure.
- Ensure CHARM service model is fully integrated by FOH Team with every guest.
- Communicate company initiatives and tactics to drive sales and profitability.
- Recruit, hire, train, develop, and communicate through consistent daily interactions and weekly meetings with all managers and team members.
- Conduct regular one-on-ones and follow up with managers and team members.
- Reinforce team members' skills and managers' leadership behaviors.
- Identify and implement strategies to retain the best team members.
- Control receiving and inventory levels and report all concerns to Area Coach (AC).
- Create and delegate daily goals and tasks and ensure completion through consistent follow up.
- Monitor sales performance to ensure proper scheduling and staffing while developing strategies to meet sales goals.
- Adhere to company policies, procedures, all state and federal wage and hour regulations, and restaurant filing responsibilities. Control funds, bank deposits, and payroll.
REQUIREMENTS:
- Must be at least 21 years old.
- High School Diploma or High School equivalency required. Bachelor's Degree preferred.
- Prefer 3 years of hands-on restaurant management experience.
- ServSafe Certified preferred or able to obtain certification within 90 days of employment.
- Valid Driver's License.
- Commitment to excellence in friendly service.
- Proven ability to grow sales.
- Ability to inspire and motivate others.
- Ability to analyze issues and problem solve.
- Set clear goals for yourself and your team.
- Demonstrates strong verbal and written communication skills.
- Foster collaboration and teamwork within your team.
PHYSICAL REQUIREMENTS:
- Regular attendance.
- Ability to work up to 55 hours/week.
- Ability to stand or walk for hours at a time.
- Frequently required to hear, speak, walk, crawl, climb, stand, reach, bend, balance, kneel and stoop, lift and carry items up to 50 lbs.
- Ability to tolerate significant changes in temperature.
- Frequent immersion of hands in water and cleaning or sanitizing solutions.
- Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
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