We recognise that outstanding care can only be delivered through our people. We want to attract people who can help us deliver our vision. We want in return to help people achieve what they wish in their careers in the NHS at ULHT.
We are always keen to welcome highly skilled, committed and compassionate individuals to our hospitals – people who put patients at the heart of everything they do and are ready to help us achieve our vision.
Our values guide everything we do. They are:
- Patient-centred – Putting patients at the heart of everything we do, listening and responding to their needs and wishes.
- Safety – Following ULHT and professional guidelines. Speaking up to make sure patients and staff are safe from harm.
- Excellence – Striving to be the best that we can be. Innovating and learning from others.
- Compassion – Caring for patients and their loved ones in ways we would want for our friends and family.
- Respect – Behaving and using language that demonstrates respect and courtesy to others. Zero tolerance to bullying, inequality, prejudice and discrimination.
If you believe in them too, then you are ready to join the ULHT team.
We’ve taken great pride in building working environments where staff always feel valued, cared for and part of a team. Without doubt this is a challenging yet very rewarding job that is at the centre of health and care in Lincolnshire - making a positive difference to our patients.
Job overview
Applications are invited from enthusiastic and motivated people to join the Radiology administration team to provide clerical and administrative support in Radiology.
About the Department…
We are looking to recruit a Team leader to join our administrative teams within Radiology. Working within our busy environment you will be responsible for assisting in the provision of an effective, efficient and professional Radiology service along with the scheduling of the daily workload for the Radiology Department based on an understanding of booking protocols and relevant legislations.
Main duties of the job
About the Role…
To provide a patient focused booking service.
To assist the Business Support Manager in the provision of booking radiology appointments to ensure both national and local targets and protocols are met, and data captured is relevant, timely and accurate.
To assist in supervising staff on a daily basis, ensuring staff training and development needs are met and staff adhere to the Trusts required behaviours and policies.
What we’re looking for…..
Applicants should have at least 2 GCSEs (or equivalent) Grade C or above including Maths and English or an NVQ2 in the relevant subjects (or equivalent) e.g. customer care or administration. Knowledge and experience of NHS targets is essential as is the ability to work to tight deadlines. The successful candidate will be able to work as an individual and as part of a team having the ability to be flexible, being able to prioritise and organise work in order to meet tight deadlines whilst being able to adapt to the changing needs of the service. It is essential to be able to demonstrate excellent oral and written communication skills, together with accuracy and attention to detail whilst maintaining confidentiality at all times. Good data entry/keyboard skills are desirable together with a basic understanding of medical terminology. ECDL or CLAIT (or equivalent qualification) is also desirable.
Working for our organisation
Our Trust is situated in the beautiful county of Lincolnshire and is one of the biggest acute hospital trusts in England, serving a population of more than 700,000 people. We provide acute and specialist services to people in Lincolnshire and neighbouring counties. We have an annual income of £643 million (20/21) and we employ nearly 8,500 people.
Detailed job description and main responsibilities
What should you do next?
Have a look at the job description and if you like what you see then apply today. Don’t miss this fantastic opportunity to work with a great team in a supportive environment within a great institution. your NHS needs you!
Person specification
Specific Requirements
- Supervisory Qualification or relevant experience
- Minimum of 5 GCSE or equivalent
- Minimum of 3 years secretarial or clerical experience
- Previous experience of managing staff
- Ability to pay close attention to details
- Excellent customer care skills
- Good Time management skills and the ability to prioritise workload to adhere to strict deadlines
- Good communication skills, both written and verbal
- Ability to plan and prioritise own workload and work on own initiative with variable and unpredictable demands
- Ability to motivate others and facilitate new ways of working
- Good organisation skills with the ability to work to a consistently high standard both individually and as part of a team
- Ability to deal effectively with difficult situations
- Ability to work unsupervised and take responsibility for own actions
- Data analysis and presentation skills
Previous Experience
- Minimum of 3 years secretarial or clerical experience
- Experience of working with general public in a customer facing capacity
- Knowledge or experience of NHS working
Qualifications
- Supervisory Qualification or relevant experience
- Good standard of education with at least 5 GCSE’s (grade C or above) or equivalent, including English and Maths or NVQ2 (or equivalent) in relative subject
- Computer literate with working knowledge of Microsoft Excel and Word
- 1st line Management Qualification
- Basic Knowledge of Medical Terminology
Person specification
Qualifications
- Minimum of 5 GCSE or equivalent (grade 4 or higher)
- Supervisory Qualification or experience
- 1st line Management Qualification
Previous Experience
- Managing Staff
- Microsoft Office and Access Database
- Minimum of 3 years clerical experience
- Knowledge of RIS/PACS (or the willingness to undertake minimum 9months training)
- Knowledge of medical terminology
- Previous NHS experience
- Knowledge of PAS
Evidence of Particular knowledge, skills and aptitudes
- Ability to prioritise and work flexibly under pressure
- Excellent communication and interpersonal skills
- Ability to motivate other’s and facilitate new ways of working
- Ability to evidence/demonstrate key values and behaviours in line with the Trust framework
- Data analysis and presentation skills
Specific Requirements
- Ability to work under pressure and as part of a team.
- Punctual and of smart appearance
- Flexible approach to working hours
ULHT recognises that everyone is different, and values the unique contribution that individual experiences, knowledge and skills make in delivering quality healthcare and becoming a model employer. We are committed to transforming our organisational culture by actively committing to implementing the Trust Single Equality Scheme, and other policies, such as the Dignity in Care policy and the Dignity at Work policy. We will continue to promote equality and challenge discrimination in all service provision, recognising and meeting the needs of the diverse communities we serve. We will strive to provide an environment in which people want to work and to be a model employer leading in good employment practice.
As a responsible employer ULHT would encourage staff wishing to join the Trust to take up the COVID vaccination as this continues to remain the best line of defence against COVID19
Please note that we do not accept CVs.
Due to the high volume of applications we receive, ULHT reserves the right to close this advert prior to the closing date.
No DBS fees to pay: Successful candidates will have DBS applications applied for & paid by ULHT where applicable. There is no requirement to reimburse ULHT for this cost.
We welcome applications from the UK Armed Forces Community. On the application form please tick “Member of the Armed Forces Community” if the below applies to you.
- A Veteran
- A Military Reserve
- Partner/Spouse of those Serving NB: partners/spouses are only eligible whilst their partner is serving in the Armed Forces
Applications from applicants who meet the current criteria for Tier 2 sponsorship to work in the UK (where both the role and candidate are deemed suitable for a Tier 2 visa) are welcome and will be considered alongside all other applications. However, non-EEA candidates may not be appointed to a post if a suitably qualified, experienced and skilled EU/EEA candidate is available to take up the post as the employing body is unlikely, in these circumstances, to satisfy the Resident Labour Market Test. The UK Visas and Immigration department requires employers to complete this test to show that no suitably qualified EEA or EU worker can fill the post. For further information please visit the UK Visas and Immigration website.
Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
#J-18808-Ljbffr
