Locations: Santa Monica, CA, Seattle, WA, Chicago, IL, Nashville, TN, or New York, NY
The Company
Metropolis is an artificial intelligence company that uses computer vision technology to enable frictionless, checkout-free experiences in the real world. Today, we are reimagining parking to enable millions of consumers to just "drive in and drive out." We envision a future where people transact in the real world with a speed, ease, and convenience that is unparalleled, even online. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.
The Role
Metropolis is seeking a Director of GTM Systems to lead the strategic direction and manage all aspects of GTM Tech Stack to drive GTM effectiveness, deployment activities, and support business growth. You will collaborate closely with sales and deployment teams to identify data requirements and optimize Salesforce functionality to ensure alignment with organizational goals.
The Director of GTM Systems will have overall responsibility for the GTM technology stack, including systems strategy, roadmap, architecture, integration, data strategy, and vendor management. You will partner with leadership and team members across Sales, Marketing, Customer Success, Product, Engineering, IT, Legal, and Finance, and with our technology vendors and partners. You will lead the GTM Systems team, providing guidance and serving as a point of escalation.
Responsibilities
- Lead the strategic planning, development, and execution of Salesforce initiatives to support sales, marketing, and customer success functions.
- Lead the design, implementation, and maintenance of our GTM systems with a focus on scalable integration and workflows.
- Own data input processes, establishing and upholding protocols to maintain data accuracy and completeness.
- Work with our functional leaders to establish the GTM applications roadmaps that create automation and scale to support our growth aspirations.
- Manage the Salesforce implementation roadmap, prioritizing projects and initiatives based on business impact and ROI (Return on Investment).
- Collaborate with cross-functional teams, including sales, marketing, IT, and finance, to drive alignment and integration of Salesforce with other business systems and processes.
- Design and implement Salesforce configurations, customizations, and enhancements to meet evolving business needs and requirements.
- Develop and maintain Salesforce reports, dashboards, and analytics to provide actionable insights and support data-driven decision-making.
- Drive user adoption and training initiatives to ensure that sales teams and other users maximize the value of Salesforce.
- Monitor GTM Tech performance and scalability, identifying opportunities for optimization and performance improvement.
- Lead change management efforts related to Salesforce initiatives, communicating updates and changes to stakeholders, and driving adoption across the organization.
Requirements and Qualifications
Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field; Master's degree is a plus.
Salesforce certification(s) such as Salesforce Administrator, Salesforce Advanced Administrator, Salesforce Developer, or Salesforce Architect are required.
Proven experience of 6-8 years in Salesforce administration, development, and implementation, with a track record of successful Salesforce project delivery.
6+ years of proven experience in progressive leadership roles focusing on Go To Market systems with experience with global sales teams.
Strong understanding of Salesforce CRM capabilities, features, and best practices, with expertise in Sales Cloud, Service Cloud, and other Salesforce products.
Experience leading cross-functional teams and managing Salesforce initiatives from inception to delivery.
Excellent project management skills, with the ability to prioritize tasks, manage resources, and meet deadlines in a fast-paced environment.
Strong analytical and problem-solving skills, with the ability to understand complex business requirements and translate them into technical solutions.
Excellent communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels of the organization.
Familiarity with agile development methodologies and tools (e.g., Scrum, JIRA) is preferred.
Ability to thrive in a dynamic, rapidly changing environment and adapt to shifting priorities and requirements.
Strong commitment to customer success and delivering high-quality solutions that meet business needs and drive value.
When you join Metropolis, you’ll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $175,000.00 to 215,000.00 annually. The actual base pay offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base pay is one component of Metropolis’s total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans, and more.
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