Responsible for the day-to-day operations of a complex network system, handling a workload of multiple projects, and maintenance of the network topology.
Responsibilities
- Responsible for network architecture, design, device procurement, implementation and maintenance of complex network infrastructure to fulfill growing need for reliable and secure company’s production network.
- Responsible for maintaining stability and integrity of complex network infrastructure data, voice and wireless connectivity by regularly evaluating in-place network infrastructure and recommending new technologies for ever growing resource requirement to improve efficient connectivity throughout production environment. When necessary, work with different IT departments - System, Telecom, Security to derive at better network architecture solutions.
- Responsible for maintaining efficient and reliable in-place network connectivity for remote sites, corporate offices and data centers through various centralized management tools – not limited to SDWAN Orchestrator, firewall management central, GUI interfaces, SecureCRT to resolve complex networking related issues & outages.
- Regularly review and maintain firewall rules as directed and exercise extreme caution implementing any new rules on the firewall in data center and corporate offices. As a part of security requirement, follow rules and specific procedure provided to implement any add, delete and modify firewall rules, where required.
- Responsible for administering Service Now ticketing system, handling of several network incidents, troubleshoot, identify, resolve issues and communicate resolution efficiently while maintaining SLA standards.
- Provide prompt network support to corporate users, remote users, resolving their issues via ServiceNow and pro-actively verifying efficient corporate, data center network connectivity and managing WAN/LAN deployment.
- Responsible to manage and deliver multiple projects within expected due dates, ensuring to keep all parties involved informed of progress/obstacles. As per project requirement, configure Cisco device (Routers, Switches, Firepower, Palo Alto, Load Balancer, Monitoring tools) from scratch, perform tests and deploy and monitor network performance for remote, corporate sites.
- Required to follow in-place procedure for change management while implementing any changes to production environment, mostly after hours for data center changes.
- Responsible to create and maintain comprehensive documentation for all implemented network systems and update for each system change.
- Responsible to execute after hour network maintenance for corporate and data center network architecture related to SDWAN, wireless technology after process has been fully approved.
- Responsible to participate in a week on-call rotation among the team.
Qualifications and Education Requirements
- 7+ years of experience in a LAN/WAN engineering role performing duties at all levels of the network services with BS in Computer Information Systems or related field.
- 7+ years of hands-on experience in network design, deployment, managing/maintaining and troubleshooting networking protocols and technologies such as: Wide Area Networks, Local Area Networks, SDWAN technology, routing, switching and other protocols such as BGP, EIGRP, TCP/IP, SMTP, HSRP etc. security appliances, wireless technology, Data Center experiences and other related technologies, or equivalent combination of education and experience.
- Experience with IP addressing, VLSM and IP routing protocols (EIGRP, BGP).
- Experience with Cisco technologies (Catalyst, ASR, Cisco ASA, Cisco AnyConnect).
- Strong knowledge of IPv4, IPv6, VOIP, SSL VPN, IPSec VPN.
- Experience with support tools such as industry standard network monitoring systems (SolarWinds, Auvik, syslog servers).
- Problem solving, troubleshooting, and analytical skills with the ability to define problems, collect data, establish facts and draw valid conclusions to respond to common and complex inquiries.
- Project management, organizational and prioritizing skills are a must.
- Excellent attitude and interpersonal skills.
- Must be willing to work outside normal business hours as needed.
Preferred Skills
- Cisco CCNP, CCIE certifications or equivalent working experiences is acceptable.
- Problem solving, troubleshooting, and analytical skills with the ability to define problems, collect data, establish facts and draw valid conclusions to respond to common and complex inquiries.
- Project management, organizational and prioritizing skills are a must.
- Excellent attitude and interpersonal skills.
Other Duties
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
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