Company Description
We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.
Each day Universal Studios Hollywood creates unforgettable experiences for our guests from around the world. We bring to life the ultimate Hollywood experience with our real working movie studio and heart-pounding rides, shows and attractions that put you inside some of the world's most popular movies and TV shows. USH offers something for everyone from thrill seekers to movie lovers to family fun for all ages. Our Team Members are passionate individuals who create memorable moments whether it's on the studio lot, or in our conference rooms, theaters, or kitchens. We believe in the talent of our team members. It's our passion and commitment to excellence that drives our business to succeed in everything we do across the park. We believe in a culture of family and fun, here you can make a difference and build your career!
Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we'll continue to create and deliver content that reflects the current and ever-changing face of the world
Job Description
The General Manager for Toothsome - CityWalk Food will be responsible for the overall operation of the venue, including, but not limited to, the efficient and profitable operation of the venue. This position will directly supervise a team of supervisors and managers and operate a high-volume concept in the mixed-use entertainment venue.
In the General Manager role, this position will be responsible for the implementation of strategic planning and optimizing restaurant profitability; candidates must also be passionate about quality, cleanliness, and guest service standards. The ability to create and foster a cohesive team is a critical piece of this role. Candidates must exemplify excellent planning, delegation, mentoring and coaching skills.
This position will be instrumental in executing strategic plans, while championing guest satisfaction, employee motivation and positive fiscal results. The position will be accountable for achieving all annual operating profit goals through driving sales, developing, and retaining exceptional talent and driving operational excellence.
Qualifications
Requirements:
• 5-7 Years: Retail and/or food & beverage management required; or equivalent combination of education and experience.
• Thorough knowledge of MS Excel, Word, PowerPoint, and POS systems
• Ability to work rotating schedules, holidays, weekends, and nights
Desired Characteristics
• Must have proven success in controlling costs, maximizing profit, and directly supervising multiple managers.
• Must have experience in the development and implement of strong SOPs to drive consistency and quality of product and guest services.
• Must be experienced in partnering with culinary team on menu development, culinary and understanding of product quality control tools and metrics.
• Must have experience in leading projects (seasonal promotions, new restaurant projects, remodels, infrastructure projects, etc.) from start to finish with proven track record.
• Proven track record and experience in the development and implementation of strong training programs and tools developed to reduce employee attrition and create internal culture of development for staff. Ability to achieve results through the flawless execution of strategies and objectives.
• Excellent management skills in leading a diverse team and working under tight and fast track deadlines.
• Strong P&L experience, command of budgeting and costs controls
• Excellent verbal and written communication, interpersonal, organizational, and multi-tasking skills.
• Ability to effectively communicate across all lines of business, and with all levels of management.
• Strong organizational, planning, delegation, mentoring and coaching skills.
• Ability to deal well with ambiguity and constant change.
• A strong passion for delivering the highest quality of guest service.
This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $90,000-$100,000.
Additional Information
As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision.
NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations by emailing AccessibilitySupport@nbcuni.com .
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