Purdue Pharma L.P. and its subsidiaries develop, manufacture and market medications to meet the evolving needs of healthcare professionals, patients, and caregivers. We were founded by physicians, and we are currently led by a physician. Beyond our efforts to provide quality medications, Purdue is committed to supporting national, regional and local collaborations to drive innovations in patient care. Privately held, Purdue is pursuing a pipeline of new medications through internal research & development and strategic industry partnerships.
For close to two decades Purdue has engaged in many initiatives to stem prescription opioid abuse. We are committed to bringing lifesaving relief to communities and individuals suffering from substance use disorder and overdose. We are currently developing or supporting the development of two essential life-saving opioid overdose reversal medications and have the capability to manufacture others for medication assisted treatment. Providing these medicines has the potential to improve and save countless lives.
We are driven by our purpose: Compassion for patients and excellence for science inspire our pursuit of new medicines.
We are building an exciting path forward, and we are committed to recruiting a dedicated team of professionals who advance our expertise through a commitment to Purdue's Values:Integrity and Courage, underpinned by Innovation, and always in Collaboration with each other.
At Purdue Pharma and our subsidiaries, you have a unique career opportunity to work differently, uncover and seize new opportunities, and take a hands-on, ownership approach to your work. We go beyond traditional roles and find creative ways to extend our skills and interests, challenging ourselves to contribute in different, meaningful ways. We strive to create an environment where you can bring your best to work each day.We welcome the opportunity to have you on our team!
Employees must reside in the following states: CT, NJ, NY, MA
Job Summary
The Medical Science Liaisons (MSL) is a field-based role for the Northeast Territory (ME, NH, VT, MA, CT, RI, NY, NJ, PA, DE, OH, IN, IL, MI) that is responsible for identifying, developing, and managing relationships with current and future healthcare professional (HCP) contacts primarily in the academic, institutional, managed care, and community practice setting. The MSL should have the ability to engage in robust clinical conversations, deliver clinical presentations, build customer relationships, lead discussions as it relates to key clinical issues/concepts, and gather key insights to enhance department and organizational knowledge.
The MSL will engage with a variety of different health related professionals as well as HCPs across the spectrum of the healthcare system including, but not limited to, physicians, nurses, pharmacists, and physician assistants in the clinic/practice/institution setting, as well as those with pharmacy departments and formulary committees. The MSL may also support market access activities within health plans and PBMs. The MSL in this role will assess changes to and understand emerging pressures on practice environments and appreciate local, regional, and national initiatives relevant to company business. This position will work to support the Medical Affairs Team and other internal stakeholders to execute the overall Medical Science Liaison team objectives and tactics.
Primary Responsibilities
- Respond to existing products inquiries upon customer request
- Schedule appointments and meet with key contacts to foster peer-to-peer relationships
- Develop and maintain customer/HCP/Subject Matter Experts (SMEs) relationships across the various customer segments
- Clinical, Hospital/Institution, Academic, and Community setting
- Professional Medical Associations (as needed)
- Market Access (as needed)
- Identify new Subject Matter Experts (SMEs) or equivalent for customer engagement within each therapeutic area
- Identify customers who are interested in research, collaboration, ad board participation, speaking engagements, etc.
- Execute field medical strategies and tactics across the Purdue portfolio.
- Work in alignment with other functions including Medical Affairs, Market Access Leadership, Brand Leadership, State Government Affairs, and any additional key internal stakeholders to ensure execution of field medical strategies.
- Support activities within Purdue's Public Health Initiatives
- Support Medical Affairs collaborative research and IIR strategies
- Support post-marketing clinical trials
- Contribute to the development of tools and resources needed for customer engagements
- Attend and participate in virtual and live team trainings
- Execute the national and regional conference/association strategic plan, including the support of the Purdue Medical Affairs Booth
- Maintain a presence at major, relevant medical meetings and communicate important information back to the organization.
- Identify regional/local meetings of interest in collaboration with key internal stakeholders
- Collect and share insights to support strategy development across the Medical Affairs organization
- Document all customer interactions in the compliance documentation database
- Ability to provide complete, fair and balanced, clinical and evidenced-based information related to Purdue products
- Maintain clinical and technical expertise in relevant therapeutic areas by reviewing scientific journals and attending select scientific and technical meetings
- Complete all compliance requirements in a timely manner
- Follow all internal policies, Standard Operating Procedures (SOPs) and Working Practice Documents (WPDs)
Education and Experience Requirements
- A minimum of 5 years' experience in a field medical role within the pharma/healthcare industry
- Prior experience in a field MSL role with experience in customer management and HCP engagement
- Clinical degree strongly preferred (PharmD, RN/NP, PA, RPh)
- Appreciation and understanding for the pharmaceutical environment
- Possess strong written and verbal communication skills and demonstrated ability to effectively communicate via formal presentation, verbal testimony, or customer dialogue/conversation
- Strong computer skills with application of WORD, EXCEL, PowerPoint, etc.
- Excellent interpersonal communication, strong personal integrity, teamwork abilities, and a customer focus are necessary
- Must be able to organize, prioritize, and work effectively in a constantly changing environment
- Ability to interface effectively with a variety of technical platforms for the collection, review, and dissemination of medical information
- Up to 75% travel required; must be willing to travel domestically and possess a valid driver's license.
- Role is a remote-based role combined with required travel for business purposes.
- Candidate must reside in the following states: CT, NJ, NY, MA
Necessary Knowledge, Skills, and Abilities
- Working knowledge of US healthcare systems and regulatory and commercial compliance issues relating to the pharmaceutical industry is required
- Working knowledge of clinical practice and healthcare systems settings, including a clear understanding of the complexities of the care environment in order to relate to this specialized customer base and identify opportunities for collaboration
- Must possess strong interpersonal skills, including excellent verbal and written communication as well as experience in public speaking and group facilitation.
- Demonstrated ability to effectively communicate via formal presentation, or customer dialogue/conversation
- Exceptional organizational and time management skills are required to effectively carry out the responsibilities of this position
- Strong analytical comprehension of complex clinical data along with the ability to communicate complex concepts clearly and succinctly to internal and external stakeholders at all levels
- Ability to multi-task across various interactions and responsibilities (e.g., customer engagements, conference attendance, support of internal projects, and awareness of the regional clinical marketplace)
- Ability to lead and motivate team members without a direct reporting relationship
- Must possess a great deal of flexibility, consistent with the nature of the position
- Ability to manage through ambiguity and thrive in a complex and changing environment
- Effective and strong interpersonal skills combined with the ability to continually demonstrate poise, tact, diplomacy, influencing change of thinking while building trust
- Works effectively in a team by maintaining a proactive, positive, and collaborative approach in managing internal and external relationships
- Exercises strong personal integrity to make sound and independent judgments
Supervisory Responsibilities
We respect diversity and accordingly are an equal opportunity and an affirmative action employer. Qualified applicants will receive consideration without regard to: actual or perceived race, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), national origin, ancestry, citizenship status, religion, color, age, creed, sexual orientation, marital status, gender identity or gender expression (including transgender status), protected medical condition as defined by applicable state or local law, genetic information, physical or mental disability, veteran status and military service, or any other characteristic protected by local, state, or federal laws and ordinance.
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