General Summary:
Maintains and assists in management of medical equipment by installing, calibrating, repairing and inspecting medical equipment and solving moderate to high level technical problems in the field. Responsibilities include performing duties related to system support and maintenance; provides technical support service, repairs and preventive maintenance as necessary to maintain the safe operation of BWH's biomed integrated Systems, and advanced patient care technologies.
Principal Duties and Responsibilities:
- Following departmental Medical Equipment Management Plan (MEMP) procedures, inspects newly acquired medical devices and systems for safety and function and attaches and assigns appropriate control numbers and labels to medical devices. Acquires the necessary information for accurate database inventory entry. Conducts complete performance assurance and electrical safety testing. Performs preventive/scheduled maintenance on medical devices as required. May provide information for the development of testing protocols.
- Responds to medical equipment problems in clinical areas or research areas; evaluates, troubleshoots, and solves problems up to and including those requiring rule-based troubleshooting and a moderate level of diagnostic skill and having a moderate to high level of acuity and complexity. Determines the need to remove and/or replace malfunctioning medical devices from service and implements accordingly.
- Performs repairs and calibrations with a substantial degree of complexity or requiring expert diagnostic and repair skills.
- Participates in installations and updates of medical devices when required, including those requiring software revision. Provides technical feedback for device evaluations.
- Makes periodic rounds of assigned clinical areas to assess operation of medical devices. Notes trends and develops and implements solutions, validated by the Team Leader, to address recurring problems.
- Instructs clinical, research, and technical staff and other support personnel on the operation, safe use, care and handling, and user maintenance procedures for medical equipment.
- Instructs department and other equipment technical staff on testing, calibration, preventive maintenance, troubleshooting and repair of medical equipment and basic design and theory of the same. Serve as an informal technical resource to BMETs for difficult tasks.
- Using a computer database, sets example in documentation of work performed in terms of quality, thoroughness, accuracy, and timeliness. Documents and maintains accurate and current inventory records of all replacement and repair parts.
- Attends and satisfactorily completes training courses on operating, testing, maintaining, and repairing complex medical devices. Disseminates this newly acquired knowledge to team members, department, and clinical users as appropriate. Leverages this knowledge to improve our procedures and systems for managing and maintaining medical equipment.
- May inspect the tasks of BMETs and coordinate implementation of projects.
- Using data indicators, intuition, and/or other resources, identifies system, safety and quality problems, suggests solutions, and provides information that leads to change in department and on teams.
- Under supervision of an engineer or department leadership, may assist in and/or conduct investigations of clinical incidents involving medical equipment.
- May serve on departmental committees.
- Performs on-call function (schedule rotation) providing in-house repairs and assistance as needed.
- Performs other related duties as required. Ability to use hand and power tools safely and effectively, and ability to occasionally maneuver and lift heavy equipment.
- Ability to perform and assist leaders during routine, emergency, or other stressful situations.
Qualifications:
SKILLS AND ABILITIES:
- Demonstrates and understands the importance of interpersonal and communication skills to effectively work with team members, front line staff, vendors, and organizational leadership.
- Possesses a high level of understanding of electrical and mechanical biomedical safety principles.
- Demonstrates broadened proficiency in being able to learn and perform advanced maintenance and troubleshooting of medical devices and clinical systems involving specialized test equipment, and software diagnostic tools.
- Ability to learn and apply advanced equipment maintenance, operating procedures, and repair procedures from training materials and courses.
- Shows self-motivation and performs in an independent manner working within the broad scope of established department policies, procedures, and goals with limited supervision.
- Comprehends the interconnectivity between personal and team deliverables, aligning them with others to achieve overarching team objectives.
- Ability to endure long periods of walking and standing.
- Ability to use computer-based tools at a moderate level, e.g., query of a database.
- Ability to teach other technical and clinical personnel complex clinical workflows and technical information.
- General knowledge of human physiology and biomedical instrumentation principles.
PHYSICAL DEMANDS/JOB CONDITIONS:
May work in clinical or repair facility with exposure to biological contamination, e.g., blood, and hazardous electrical or mechanical energy, e.g., high voltage. Periodic lifting of heavy objects, typically not exceeding 75 pounds/person.
LICENSES, CERTIFICATIONS and/or REGISTRATIONS:
Preferred: CBET certification / technical Bachelor's Degree or equivalent experience.
EXPERIENCE:
Required: Typically requires up to 2 years of related experience.
FISCAL RESPONSIBILITY:
Maintains accurate and current records of equipment activities and inventory and replacement parts.
HOSPITAL WIDE RESPONSIBILITY:
Works within legal, regulatory, accreditation and ethical practice standards relevant to the position and as established by BWH/Partner: follow safe practices required for the position; complies with appropriate BWH and Partners policies and procedures; fulfills any training required by BWH and/or Partners; as appropriate; brings potential matters of non-compliance to the attention of the supervisor or other appropriate hospital staff.
EEO Statement: Brigham and Women's Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, sexual orientation, protected veteran status, or on the basis of disability.
Primary Location: MA-Boston-BWH Boston Main Campus
Work Locations: BWH Boston Main Campus, 75 Francis St, Boston 02115
Job: IT/Health IT/Informatics - Other
Organization: Brigham & Women's Hospital(BWH)
Schedule: Full-time
Standard Hours: 40
Shift: Day Job
Employee Status: Regular
Recruiting Department: BWH Biomedical Engineering
Job Posting: Sep 12, 2024
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