About Sound:
Headquartered in Tacoma, WA, Sound Physicians is a physician-founded and led, national, multi-specialty medical group made up of more than 1,000 business colleagues and 4,000 physicians, APPs, CRNAs, and nurses practicing in 400-plus hospitals across 45 states. Founded in 2001, and with specialties in emergency and hospital medicine, critical care, anesthesia, and telemedicine, Sound has a reputation for innovating and leading through an ever-changing healthcare landscape — with patients at the center of the universe.
Sound Physicians offers a competitive benefits package inclusive of the items below, and more:
- Medical insurance, Dental insurance, and Vision insurance
- Health care and dependent care flexible spending account
- 401(k) retirement savings plan with a company match
- Self-managed PTO Plan
- Ten company-paid holidays per year
About the Role:
The Director of Process Optimization is responsible for leading the optimization of business processes cross functionally, supporting Sound’s strategic plan. The Director of Process Optimization will work with internal stakeholders, as well as vendors to drive improvements in strategic initiatives.
The Details:
In this role, you will be responsible for:
- Shaping and implementing the strategic vision of Sound’s central operations delivery, turning big ideas into even bigger realities that achieve business objectives
- Analyzing, refining, and perfecting central operations processes and procedures to ensure Sound is maximizing central operations’ scalability, agility, spending power, and efficiency
- Driving cross-functional initiatives that bring together the best and brightest minds across departments
- Utilizing sharp analytical skills, drawing on relationships with department leaders, external partners, and vendors to make choices that push Sound toward its strategic goals
- Setting benchmarks and creating the tools that keep Sound’s central operations performance on point - creating visibility to where Sound excels and where people and teams need support
- Serving as the go-to expert in process improvement, organizational design, and management/measurement systems
- Working alongside project managers in the development of project, process improvement, and budgetary plans and managing vendor selection, procurement, and resource allocation related to any projects or initiatives led by Director of Process Optimization
What we are looking for:
A successful candidate will have a demonstrated track record of a combination of these values, knowledge, and experience:
Values :
- Collaborative: Demonstrates the ability to work well with others to accomplish a goal and get the work done; takes opinions of others into consideration; includes others in the decision-making process
- Customer-focused: Puts customer (internal and external) needs first and makes customers their top priority
- Solution mindset: works within confines of resources while building capacity
- Resourceful: Proactive willingness to utilize available information and tools to figure things out
- Communication: The ability to speak, write, and listen clearly and consistently
- Relationship Building and Maintenance: The ability to create and nourish healthy, strong relationships, as the face of Sound
- Teamwork: Demonstrates the ability to pull people together into highly effective teams along with ability to work in a highly matrixed organization
- Critical Thinking: Demonstrates the ability to be proactive, anticipate needs; ability to make good decisions with incomplete, ambiguous information
- Motivated: Demonstrates the ability to succeed and get things done at a high level of achievement
- Strategic Thinking: Demonstrates the ability to look at the big picture and proactively develop a plan of action
- Visionary: Demonstrates the ability to see, articulate and share the future of the organization in ways that engage and motivate those around them with a clear vision and plan for the future
Knowledge:
- Bachelor's in business admin or a related field
- Masterful communication, data analysis, and leadership skills
- In depth knowledge of MS Office Suite and business management software
Experience:
- 5+ years in a senior leadership role and a proven track record of operational brilliance
Pay Range:
- Paying between $130,000 – $180,000 annually, plus a bonus opportunity. Exact pay will be determined based on candidate experience, and geographical location
Sound Physicians is an Equal Employment Opportunity (EEO) employer and is committed to diversity, equity, and inclusion at the bedside and in our workforce. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by federal, state, or local laws.
This job description reflects the present requirements of the position. As duties and responsibilities change and develop, the job description will be reviewed and subject to amendment.
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