Intapp is looking for a dynamic and motivated Solution Architect to join Intapp’s Strategic Account Programs team, focusing on the implementation of our latest products for our largest clients. This individual should excel at designing and delivering solutions that empower clients to maximize their investment and will need to be capable of effective collaboration with senior business and technology leaders at law firms.
Serving as a field specialist in Intapp solutions, the Solution Architect collaborates closely with the Professional Services and Product Management teams. The Solution Architect plays a crucial role in ensuring the success of Intapp implementations by aligning the solution with client business needs. This involves defining the overall client solution strategy, as well as designing and configuring Intapp solutions to meet specific requirements and integrate seamlessly with other systems. Additionally, the Solution Architect must demonstrate quick and innovative thinking during implementation projects, actively assisting our internal teams in resolving any technical issues that may arise throughout the implementation process. The Solution Architect should be a visible technical expert, providing guidance and education to clients and driving improvements in Intapp’s delivery approach.
Responsibilities include but not limited to:
- Formulate a comprehensive client solution strategy that encompasses the delivery of Intapp products, including seamless integrations with the client's other systems.
- Direct the project implementation team in delivering Intapp solutions, which may include, but not limited to, Intapp Risk (New Business Intake, Conflicts, Terms of Business), Time, Walls, Integration Services, CRM, and Relationships.
- Collaborate closely with resources from the project implementation team, especially the Principal Consultant, to convert customer requirements into a comprehensive solution design. (The solution design encompasses Data, Technical, and Functional requirements.)
- Conduct analysis of client requirements and offer recommendations for implementation.
- Collaborate closely with client architecture leads to guarantee smooth integration with the company's current or anticipated architectural framework.
- Facilitate workshops to examine business processes and lead the definition of modified or new business processes within the framework of the proposed solution.
- Provide education to clients and potential clients on industry best practices, covering aspects such as the architecture and configuration of Intapp application(s), data strategy, process flows, and project phasing, among others.
- Provide guidance or facilitate workshops on data management and data mapping in relation to the proposed solution.
- Collaborate with the Services Sales team to articulate the advantages of our implementation approach and craft Statements of Work (SOWs) for specific, more tailored implementations, incorporating the development and/or validation of project estimates.
- Furnish feedback on project implementations to the Intapp product management team(s).
Qualifications
- Technical degree: BS or MS
- 7+ years of experience in a technical implementation leadership role (project manager, technical lead, architect)
- 5+ years of experience in the legal sector is desirable, in particular experience with industry-standard legal solutions, e.g. CRM, experience management, new business intake/conflicts, ethical walls and time entry.
- Excellent analytical and troubleshooting skills
- Education and/or experience with cloud solutions (Azure, AWS)
- Education and/or experience with on premises to cloud migrations
- Excellent interpersonal skills and ability to explain software to non-technical users
- Demonstrated experience in leading business process reviews, design and/or change management
- Excellent written and verbal communication skills are a must; this position involves a significant amount of direct customer interaction at all levels, from executive stakeholders to end-users
- Excellent organizational and administrative skills; candidates must be detail-oriented
- Results oriented, resourceful, comfortable working under tight deadlines with a demanding set of internal and external customers
- Proactive individual with a proven capacity for handling multiple tasks and the capability to quickly grasp and understand information.
- Collaborative team member with the skill to synchronize tasks among diverse team members.
- Excellent hands-on skills with common office automation products (Microsoft Word, Excel, PowerPoint, and Visio)
- Remote with some travel required (~25%)
What you will gain at Intapp:
Our culture at Intapp emphasizes accountability, responsibility, and growth. We support each other in a positive, open atmosphere that fosters creativity, approachability, and teamwork. We’re committed to creating a modern work environment that’s connected yet flexible, supporting both professional success and work-life balance. In return for your passion, commitment, and collaborative approach, we offer:
- Competitive base salary plus variable compensation and equity
- Generous paid parental leave, including adoptive leave
- Generous Paid Time Off
- Family Formation benefit offered by Carrot
- Wellness programs and benefits provided by Modern Health
- Paid volunteer time off and donation matching for the causes you care about
- Opportunities for personal growth and professional development supported by a community of talented professionals
- An open, collaborative environment where your background and contributions are valued
- Experience at a growing public company where you can make an impact and achieve your goals
- Open offices and kitchens stocked with beverages and snacks
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Intapp provides equal employment opportunities to all qualified applicants and will make hiring decisions without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristic protected by federal, state or local laws. All offers are contingent upon passing a criminal history and other background checks if applicable to the position.
Please note: Intapp will not hire through text message, social media, or email alone. We will never extend a job offer unless you have been contacted directly by an Intapp recruiter and have participated in the interview process which will generally consist of 3 or more virtual or in person meetings. Please note that Intapp only uses company email addresses, which contain “@intapp.com” or “@dealcloud.com” to communicate with candidates via email. Intapp will never ask for financial information of any kind or for any payment during the job application process. We post all legitimate job openings on the Intapp Career Site at https://www.intapp.com/working-at-intapp/. If you believe you were a victim of such a scam, you may contact your local authorities. Intapp is not responsible for any claims, losses, damages, or expenses resulting from scammers.
About Us
At Intapp we’re creating a welcoming environment that promotes teamwork, collaboration, and enhanced performance. We bring together the perspectives of individuals from all backgrounds, experiences, preferences, and beliefs to create better outcomes for our clients, our people, and our communities. We foster a culture of individuals who are dedicated to listening to our clients and our partners — and we’re focused on innovating our industry, one firm at a time.
Intapp software helps professionals unlock their teams’ knowledge, relationships, and operational insights to increase value for their firms. Using the power of Applied AI, we make firm and market intelligence easy to find, understand, and use. With Intapp’s portfolio of vertical SaaS solutions, professionals can apply their collective expertise to make smarter decisions, manage risk, and increase competitive advantage. The world's top firms — across accounting, consulting, investment banking, legal, private capital, and real assets — trust Intapp’s industry-specific platform and solutions to modernize and drive new growth.
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