VP, Healthcare Liability Claims
Locations: USA - IL - Chicago, USA - NY - New York
Time Type: Full time
Posted: 4 Days Ago
Job Requisition ID: 328209
Primary Details
This opportunity is to lead our new Healthcare Liability Claim team including managing the operational and technical work of the team and development of best practices to ensure consistent and best in class claim handling for Healthcare Liability. This role will be responsible for developing strong internal and external relationships, fostering a team-oriented and high performing culture and collaboration with the business leaders and other internal stakeholders.
The Opportunity
Lead our new Healthcare Liability Claim team including managing the operational and technical work of the team and development of best practices to ensure consistent and best in class claim handling for Healthcare Liability.
Primary Responsibilities
- Establish methods and procedures to manage, supervise, and direct the claims operations in a cost-effective manner.
- Set department goals and policies in conjunction with business plans to ensure objectives are met.
- Identify, analyze, recommend and implement process improvements in functional areas.
- Achieve specific key performance indicators and strive to find better ways to improve overall service delivery.
- Act as a critical point of escalation on complex, denied or pending claims.
- Maintain current knowledge of products and services to provide direction and respond to issues.
- Cultivate positive relationships with internal and external customers to accomplish organizational goals.
- Assess present and future resource needs for employees and provide the leadership, mentoring and guidance necessary to build and sustain a high performing workforce.
- Manage budgeted resources by anticipating expenditures, accurately forecasting resource needs/costs and properly accounting for expenses to meet requirements and achieve fiscal responsibility.
Required Education
- Bachelor's Degree or equivalent combination of education and work experience.
Required Experience
- 10+ years relevant experience.
Preferred Competencies/Skills
- JD preferred.
- Strong leadership and communication skills.
- Financial and business acumen and awareness of financial responsibility.
Preferred Experience
- Experience leading an insurance claims function.
- Experience managing or leading others.
- Increasing levels of responsibility.
Preferred Knowledge
- Advanced working knowledge of current and possible future policies, practices, trends, technology and information affecting the business and organization.
- Advanced working knowledge of relevant claims legal and technical knowledge for all US jurisdictions.
- Advanced working knowledge of insurance policy and contract language.
- Advanced working knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique and coordination of people and resources.
QBE Cultural DNA
We can never really predict what’s around the corner, but at QBE we’re asking the right questions to enable a more resilient future by helping those around us build strength and embrace change to their advantage.
We’re an international insurer that’s building momentum towards realizing our vision of becoming the most consistent and innovative risk partner.
And our people will be at the center of our success. We’re proud to work together, and encourage each other to enable resilience for our customers, our environment, our economies and our communities.
With more than 12,000 people working across 27 countries, we’re big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate, and kind.
We believe this is our moment: What if it was yours too?
Your career at QBE — let’s make it happen!
About Us
We are an international insurer and reinsurer offering a diverse portfolio of commercial, personal and specialty products, as well as risk management solutions. Our product portfolio includes property, motor, crop, energy, marine and aviation. We employ a team of around 13,000 people in 27 countries around the world.
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