Position: Pharmacy Adjudication Specialist
Location: Woodridge, IL
Job Id: 3438
# of Openings: 1
We are seeking a Pharmacy Adjudication Specialist at our Specialty pharmacy in Woodridge, IL. This will be a Full-Time position, Monday to Friday, 10:30am to 7pm CST. This position must be located within driving distance to our pharmacy, with a hybrid work style.
Onco360 Pharmacy is a unique oncology pharmacy model created to serve the needs of community, oncology and hematology physicians, patients, payers, and manufacturers.
Starting salary from $20.00 an hour and up
We offer a variety of benefits including:
- 401k with a match
- Paid Time Off and Paid Holidays
- Tuition Reimbursement
- Company paid benefits – life; and short and long-term disability
Pharmacy Adjudication Specialist Major Responsibilities:The Pharmacy Adjudication Specialist will adjudicate pharmacy claims, review claim responses for accuracy, ensure prescription claims are adjudicated correctly according to the coordination of benefits, resolve any third-party rejections, obtain overrides if appropriate, and be responsible for patient outreach notification regarding any delay in medication delivery due to insurance claim rejections.
Pharmacy Adjudication Specialists at Onco360:
- Practice first call resolution to help health care providers and patients with their pharmacy needs, answering questions and requests.
- Provide thorough, accurate and timely responses to requests from pharmacy operations, providers and/or patients regarding active claims information.
- Ensure complete and accurate patient setup in CPR+ system including patient demographic and insurance information.
- Adjudicate pharmacy claims for prescriptions in active workflow for primary, secondary, and tertiary pharmacy plans and review claim responses for accuracy before accepting the claim.
- Contact insurance companies to resolve third-party rejections and ensure pharmacy claim rejections are resolved to allow for timely shipping of medications. Perform outreach calls to patients or providers to reschedule their medication deliveries if claim resolution cannot be completed by ship date and causes shipment delays.
- Ensure copay cards are only applied to claims for eligible patients based on set criteria such as insurance type (Government beneficiaries not eligible).
- Manage all funding related adjudications and work as a liaison to Onco360 Advocate team.
- Assist pharmacy team with all management of electronically adjudicated claims to ensure all prescription delivery assessments are reconciled and copay payments are charged prior to shipment.
- Serve as customer service liaison to patients regarding financial responsibility prior to shipments, contact patients to communicate any copay discrepancy between quoted amount and claim and collect payment if applicable.
- Document and submit requests for Patient Refunds when appropriate.
Pharmacy Adjudication Specialist Qualifications and Responsibilities:- Education/Learning Experience
- Required: High School Diploma or GED. Previous Experience in Pharmacy, Medical Billing, or Benefits Verification, Pharmacy Claims Adjudication.
- Desired: Associate degree or equivalent program from a 2 year program or technical school, Certified Pharmacy Technician, Specialty pharmacy experience.
- Work Experience
- Required: 1+ years experience in Pharmacy/Healthcare Setting or pharmacy claims experience.
- Desired: 3+ years experience in Pharmacy/Healthcare Setting or pharmacy claims experience.
- Skills/Knowledge
- Required: Pharmacy/NDC medication billing, Pharmacy claims resolution, PBM and Medical contracts, knowledge/understanding of Medicare, Medicaid, and commercial insurance, NCPDP claim rejection resolution, coordination of benefits, pharmacy or healthcare-related knowledge, knowledge of pharmacy terminology including sig codes, and Roman numerals, brand/generic names of medication, basic math and analytical skills, Intermediate typing/keyboarding skills.
- Desired: Knowledge of Foundation Funding, Specialty pharmacy experience.
- Licenses/Certifications
- Required: Registration with Board of Pharmacy as required by state law.
- Desired: Certified Pharmacy Technician (PTCB).
- Required: Independent worker, good interpersonal skills, excellent verbal and written communications skills, ability to work independently, work efficiently to meet deadlines and be flexible, detail-oriented, great time-management skills.
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