STV is seeking an IT Director, Design Technologies & Projects Support. This position is an integral part of the IT Leadership Team and reports to the Chief Information Officer. This position manages a team of technical support personnel for BIM / CAD / Engineering and Construction Management based software applications and servers, and a separate group of project support personnel who work directly with internal and client staff to ensure superior design technology support and services.
The position has a potential for up to 25% travel and will be based in our Douglassville, PA or Newark, NJ office or any of our east coast offices as well as metropolitan areas of Texas. This is a hybrid position and will be expected to report to an STV office according to company guidelines (3 days week/in office).
Responsibilities include but are not limited to:
- Lead the AEC Solutions Support services and provide additional technical support as needed
- Oversee planning, assigning, installing, configuring, and evaluating AEC-related software and hardware portfolio
- Serve as the primary liaison with AEC-related software vendors
- Lead the AEC Solutions team to maintain enterprise/network licenses and vendor relations, acting as the primary vendor liaison for all supported software
- Lead the AEC Solutions team to maintain software licenses and contracts, ensuring compliance with vendor agreements
- Ensure the AEC Solutions team supports software/hardware troubleshooting to a suitable resolution
- Participate in annual budgeting and forecasting of supported software and hardware, analyzing vendor proposals and reviewing renewal contracts.
- Oversee and support optimizing software deployment and packaging using tools such as SCCM
- Collaborate with the Software Deployment Team to apply timely updates and patches to meet project needs
- Collaborate with the Digital Delivery team to provide direction and guidance in using AEC applications and project collaboration tools
- Collaborate with the Digital Delivery team to maintain and update AEC software and systems to ensure data integrity and security
- Collaborate with the Digital Delivery team to develop and maintain CAD/BIM standards, support files, and templates
- Ensure all software is thoroughly tested before deployment to production environments
- Guide the team in troubleshooting and resolving software crashes and performance issues
- Consult with IT Service Desk Operations and Infrastructure teams to resolve support issues
- Perform financial analysis, generate reports, and make recommendations for AEC software usage
- Develop and implement strategies to optimize software utilization across projects
The successful candidate will possess a bachelor's degree in Computer Science, Engineering or equivalent coupled with 20+ years of experience including relevant management experience. An advanced degree is beneficial.
Required Skills: Candidate must possess strong Autodesk and Bentley application and contract knowledge. Experience should also include:
- Demonstrable knowledge of Windows OS and MS Office Applications
- Managing and guiding a highly skilled team of CAD/BIM support personnel
- Working knowledge of troubleshooting and support of servers, PCs, high-end CAD graphics, mobile devices
- AEC Industry related collaboration sites - Primavera P6 & Contract Manager, BIM360, ProjectWise, e-Builder, mobile apps, etc.
- Licensing manager schemas, Sentinel, FlexLM, HASP, CodeMeter, etc.
- BIM execution planning & CAD standards
- Scripting programming of the Autodesk products, C# .NET
Desired Skills:
- Understanding of general cybersecurity requirements and how they relate to AEC systems
- Budgeting, finance process and other contract management skills
- Team oriented and detailed work ethic
- Ability to communicate complex technical issues to technical and non-technical staff
- Generate document guides, instructions, and corporate standards
- Training and presentations
- Networking - familiar with current versions of MS Windows Server software
- SCCM - familiar with software packaging deployments, VBS
- VMware - Virtual desktops management including app layering technologies
- Drafting/Design experience
- Scripts & AutoLISP
Compensation Range: $160,732.00 - $214,309.00
Don't meet every single requirement? At STV, we are fully committed to expanding our culture of diversity and inclusion, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Benefits: STV offers the following benefits: Health insurance, including an option with a Health Savings Account; Dental insurance; Vision insurance; Flexible Spending Accounts (Healthcare, Dependent Care and Transit and Parking where applicable); Disability insurance; Life Insurance and Accidental Death & Dismemberment; 401(k) Plan; Retirement Counseling; Employee Assistance Program; Paid Time Off (16 days); Paid Holidays (8 days); Back-Up Dependent Care (up to 10 days per year); Parental Leave (up to 80 hours); Continuing Education Program; Professional Licensure and Society Memberships.
STV is committed to paying all of its employees in a fair, equitable, and transparent manner. The listed pay range is STV's good-faith salary estimate for this position. Please note that the final salary offered for this position may be outside of this published range based on many factors, including but not limited to geography, education, experience, and/or certifications.
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