Harris County Public Library (HCPL) - History
What began in 1921 and the years following as a collection of small libraries housed in stores, post offices and private homes has grown into a system of 26 branch buildings, 2 technology service centers, and 2 partner locations offering collection/circulation services. HCPL operates branches in unincorporated parts of Harris County and cities which do not have their own library systems.
What you will do at Harris County Public Library:
Responsible for administration, leading, and oversight of complex library programs while integrating across multi-service areas for a Branch Library with distinct services departments. Establishes strategic priorities and implements and interprets library policies for both library users and staff. Supervises and motivates staff, models and promotes exceptional customer service, and engages the community to ensure services meet customer and community needs and align with library system strategy. Plays a key role in cultivating and nurturing strategic community partnerships. Serve as a liaison between Library Administration, other branches, library departments, and branch staff, and monitor current strategic objectives to develop future library services and programs.
Duties & Responsibilities:- Selects, supervises, and evaluates assigned staff
- Provides leadership and coordinates schedules and workflow for effective service delivery
- Provides for the training and motivation of staff in order to make full use of individual capabilities and to meet changing system demands
- Establishes work rules and performance standards, trains and coaches performance, and initiates and implements disciplinary actions as warranted
- Communicates the Branch and HCPL vision, strategic direction, and purpose, and inspires and motivates others to share the vision and work towards its achievement
- Cultivates a service-oriented approach dedicated to assisting in finding, evaluating, and using information effectively with a commitment to excellent customer service and user satisfaction
- Sets priorities for the library, aligning them with the HCPL goals and community needs
- Builds and sustains strategic partnerships with the community, local government, and other organizations, identifying library requirements within the community and academia, providing support to community groups and outreach programs
- Actively engages with, manages, plans, and directs branch library services and programs, customizing and organizing them to meet the specific needs of adult, young adult, circulation, and children programming both for the staff and the community
- Analyzes branch needs and recommends or implements appropriate methods and procedures for improving direct services, proactive outreach, fostering collaborations, and creating programs that contribute to the overall well-being of the community
- Oversees collections designed to meet the informational needs and interests of local communities, managing the maintenance and promotion of branch collections by actively engaging in selection, weeding, and creating displays
- Responds to and resolves citizen inquiries and complaints
- Explains and administers library policies and procedures
- Performs general librarian duties as needed
- Works effectively with the Library Friends group and cultivates strategic community and academia partnerships
- Develops and manages the branch’s budget and planned expenditures, including gift funds, when applicable
- Prepares and submits reports and complies with and analyzes branch activities and statistics
- Promotes teamwork and cooperation through productive interactions with colleagues at other branches: Programs, Partnership, Outreach, Library Administration, and Library Circulation
- Attends staff and administrative meetings, activities, and professional conferences and actively serves on committees
- Maintains a safe and efficient library and monitors physical facilities, including the coordination of services and reporting building maintenance issues
- Other duties as assigned.
Education & Experience:
- Master’s Degree in Library and Information Studies or related field from an accredited university or college
- Three (3) years of full-time library experience in community engagement and planning, collection development and reference services, budgeting and financial resource management, digital and Library technology, program management, or data analysis for the effectiveness of programs, services, and resources
- Two (2) years of full-time supervisory responsibilities overseeing and guiding the work of employees, managing resources, ensuring productivity, and fostering a positive work environment
OR- Bachelor's Degree from an accredited college or university, plus
- Five (5) years of full-time library experience in community engagement and planning, collection development and reference services, budgeting and financial resource management, digital and Library technology, program management, or data analysis for the effectiveness of programs, services, and resources
- Four (4) years of full-time supervisory responsibilities overseeing and guiding the work of employees, managing resources, ensuring productivity, and fostering a positive work environment
Additional Requirements:
- Unofficial copies of transcripts are required along with the application
- Available and reliable transportation for work-related duties.
Knowledge, Skills & Abilities:
- Principles and practices of professional library work, including modern library methods, practices, techniques, and terminology
- Principles and practices of supervision, training, disciplines, and performance coaching and evaluation
- Theory and philosophy of librarianship
- Policies, procedures, and functions of the library system
- Principles of administration, organization, management, budget, personnel administration, and public relations
- Establish and implement goals and objectives for the Library
- Ability to exercise initiative and act with discretion
- Analyze and respond to community needs and requests
- Excel in customer service skills of empathy, good communication, and problem-solving
- Ability to establish and maintain effective working relationships and foster teamwork in a diverse environment
- Skill in self-discipline, dependability, and ability to work independently
- Excellent communication skills, both verbal and written
- Ability to work with modern technology and equipment
- Proficient with the Internet and Office 365
- Proficient with Social Media (Facebook, Twitter, Instagram, etc.) and digital devices
- Ability to add, subtract, multiply, and divide numbers and common decimals
- Must use your personal mobile device for our Multifactor Authentication process
NOTE: Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.
Experience:
- Professional Librarian (preferred)
- Working with all age groups (preferred)
- Library or public sector environment (preferred)
- Nonprofit organizations (preferred)
Certification:
- Project management or change management (preferred)
Language:
Position Type and Typical Hours of Work:
- Full-Time | Regular 40 hours a week.
- Typical shifts are Day, Evening, Nights, Weekends, etc.
- May require attending meetings, council session, or after-hours events and off-site meetings.
Salary:
- $32.45 Per Hour
- Paid Biweekly
Work Environment and Physical Demands:
- Driving: Available and reliable transportation for work-related duties
- Office Equipment: Daily use of a computer, keyboard, copier, scanner, printer, calculator, phone (desk and cell). Daily use of software programs including Microsoft Office Suite, Outlook, Word, Excel, and GPS.
- Physical Activities: Sits for long periods; light physical activity that may include walking, sitting, standing, stooping, bending, reaching, lifting, and carrying
- Lifting: Ability to lift, carry, and exert up to 25 pounds. Occasionally lifts, carries, and exerts up to 40 pounds
- Vision and Hearing: Must have visual acuity to see and read paper and electronic documents. Must be able to answer telephones, communicate conversation, and respond to verbal inquiries.
- Exposure to Environmental Conditions: The position generally works in an office setting with overhead lighting and long periods of screen time.
Reporting Relationships:
- Reports to Position: Division Director of Branch Administrative Services
- Supervises Positions: Maximum of 10 employees within these general classifications: Assistant Managers, Supervisors, Librarians, Professionals, Coordinators, Library Specialists, and Technicians
Work Location:
- Jacinto City Branch Library - 921 Akron, Jacinto City, TX 77029
Employment may be contingent on passing a drug screen and meeting other standards. Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.
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