Overview:
Provide leadership, support, and strategic direction for laboratory information systems and supporting platforms in multi-hospital environment.
Responsibilities:
- Delegates tasks to, organizes, mentors and motivates a team of resources
- Fosters a culture of continuous improvement in all areas of technology and instills the principles of this culture in a team of resources
- Follows, and assures team adherence to Quest policies and procedures framework
- Review of the product architectural design, requirements specifications, and test specifications
- Determine and/or approve estimates for development tasks
- Design, configure, debug, and deploy software within the scheduled timeframe
- Technical assessment of the impact of any changes to product requirements
- Provision of day-to-day technical guidance to other members of the project team
- Highlight, review and mitigate technical risks
- Provide the project team with support and guidance on project specific processes, procedures, tools, and techniques
- Contribute to the continued improvement of the organization’s development procedures by looking for opportunities for improvement and implementing solutions
- Resolution of technical issues in conjunction with team members
- Technical point of contact with Test and Documentation, responsible for delivery of required technical information
- Ensure that designs, code, and unit tests are consistent, robust, and scalable
- Identification of technology training requirements
- Work with Director in the development and administration of the departmental budget
- Steward of process improvement initiatives
- Carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws
- Responsible for interviewing potential candidates, hiring, training, oversight of daily activities and performance appraisals of his/her employees
Qualifications:
Education: BS/BA degree in Computer Science/Information Systems or related field including MLT, MT
Preferred Work Experience:
- Demonstrate how you’ve leveraged Customer Experience processes to act as an advocate for customers
- At least 5 years of experience working with Sunquest / CliniSys LIS or other laboratory information system
- Experience in coaching, mentoring and/or training other team members
- Minimum 3 years of people leader experience
People Leader Responsibility:
- Ability to manage a team of 2-5 resources
- Ability to communicate effectively with Senior Leadership
Knowledge:
- Customer Experience Management
- Laboratory operations workflow
- Laboratory instrumentation
- Design Thinking
- Business/Digital Analysis
- Agile
- Healthcare or clinical lab industry knowledge beneficial
Skills:
- Change management
- Strong analytical and critical thinking skills
- Beyond the typical communications skills, an ability to tell a story is a must have “what does the data tell us?”
- Ability to build strong and trusted relationships
- Collaborate with others for optimal results
- Ability to work independently and drive for results
- Business process mapping (BPM) skills beneficial
EEO:
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets
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