University of Colorado IT Director, School of Law Boulder, Colorado Apply Now
The University of Colorado Law School welcomes applications for a Director of Information Technology! This position leads all technology-related responsibilities and efforts for Colorado Law, including classroom technology operations and support, CRM and system integrations, application management, server administration, security management, and desktop support. The IT Director supervises the Colorado Law IT staff and is responsible for working with internal and external partners to create strategic plans and goals for meeting the IT needs of the Law School.
The IT Director determines how Colorado Law can best meet its business and operational goals through the acquisition and deployment of technology resources. This position develops and ensures compliance with IT policies and procedures in accordance with CU system and campus requirements, and is responsible for the implementation and support of all software, hardware, data systems, and applications used by Colorado Law. The IT Director reports directly to the Dean and is a member of the Colorado Law Dean's Cabinet to collaboratively determine the ongoing needs and strategic direction of technology in the Law School.
What Your Key Responsibilities Will Be
- Relationship Management and Service Support Delivery: Confer with departments within Colorado Law to understand business requirements. Leverage this feedback to inform both strategic and day-to-day delivery of services in the most efficient, flexible, and accountable way.
- Ensure the delivery of high-quality, customer-focused services. Guarantee that services are in alignment with the current standards in process, design, architecture, and operations.
- Develop a strategic IT framework to support the law school's mission, goals, and priorities.
- Department Operations: Provide oversight of Law IT department operations in its support of day-to-day delivery and continual improvement of Law IT services, including classroom AV technology, CRM, endpoint security and support, server administration, and application management.
- Maintain successful communication between the campus IT departments and Colorado Law regarding all technology-related items as needed.
- Partner with law school marketing and communications to provide applications, technical support, and training for marketing technology systems, email marketing, and web services.
- Manage audio-visual vendor contracts and law school AV equipment.
- Remain apprised of IT support needs for major events and the event registration system.
- Manage service agreements with external vendors and OIT when appropriate.
- Facilitate user management, including granting access, security, and the creation of users.
- Collaborate with University Information Systems (UIS), campus Office for Information Technology (OIT), Colorado Law faculty, staff, and vendors on technical architecture design and IT policy, including security.
- Application, Web and Data Services: Provide oversight on a wide range of data and application systems within the Law School.
- Incorporate new skills and applications, web-based systems, and data systems to enhance law school operations.
- In collaboration with the application and web developer, evaluate and make recommendations for all user requests for custom applications, programming, reporting, and other requests that fall outside the scope of normal releases.
- Provide administration (maintenance, architecture, and backups) of web and database servers that are in the Wolf Law Building (currently five hardware servers with an additional 10 virtual servers).
- Create and administer a big-picture data strategy for the law school and determine how to make information available to different internal and external units on campus.
- Responsible for oversight of all technical aspects of the Colorado Law website and web applications, including collaborating on design, structure, and implementation.
- Campus IT Partnership: Facilitate an open and collaborative discussion of campus IT plans with the Office of Information Technology and Law School leadership.
- Work with campus partners to identify and, where possible, eliminate systemic barriers to allow Law to improve the use of various centrally provided IT solutions when possible.
- Serve as a member of various campus-wide technology committees that are charged with the stewardship of the campus' research, teaching and learning, and public service missions of Law.
- Supervision: Recruit, train, supervise, and evaluate three to five IT professional and technical support positions and student employees (indirect).
- Ensure processes and procedures are in place for each staff position, that performance goals are met in a timely manner, that project tasks are completed, and that cross-training is in place to ensure redundancy in overall support services.
- Conduct planning, coaching, and review sessions; coordinate hiring and disciplinary actions; manage the schedule and work responsibilities.
What We Require
- Bachelor's degree in information systems, computer science, or a similar area. Equivalent combination of education and experience may substitute for the degree on a year-for-year basis.
- Four years of senior-level experience managing technology or technology resources in an IT environment.
- Experience supervising professional staff and organizing work units effectively.
What You Will Need
- Exceptional interpersonal and communication skills, with the ability to explain technical issues clearly and concisely to nontechnical audiences, both verbally and in writing.
- Effective time-management and organizational skills. An ability to manage multiple priorities and administrative responsibilities with flexibility, delivering a high level of customer service and professionalism.
- Adept at evaluating technological needs and service to align with administrative policies and needs.
- Proficient in understanding, creating, and managing budgets to achieve departmental goals.
- Dedicated to promoting diversity, equity, and inclusion by fostering a welcoming environment that enhances the success of all students, staff, and faculty.
- Capable of stepping in as needed to support a lean team of professionals, including being on-call, to ensure IT operations meet law school needs.
Special Instructions
To apply, please submit the following materials:
- A current resume.
- A cover letter that briefly describes how your background and experience align with this position.
- We may ask for references at a later time.
Please apply by September 22, 2024 for consideration.
Note: Application materials will not be accepted via email. For consideration, applications must be submitted through CU Boulder Jobs (http://jobs.colorado.edu/).
The University of Colorado does not discriminate on the basis of race, color, national origin, sex, age, pregnancy, disability, creed, religion, sexual orientation, gender identity, gender expression, veteran status, political affiliation, or political philosophy. All qualified individuals are encouraged to apply.
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