About Northern Trust:
Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.
Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.
Summary:
The role involves working for Northern Trust Omnium Change Management, supporting the software development lifecycle for the Omnium Platform. This is a multi-tenant platform supporting mainly Hedge Fund Services (HFS), a global fund administrator, specializing in complex hedge funds and alternative asset investments. The successful candidate will be an ambitious self-starter who has demonstrated the ability to function as an effective and strategic leader in a dynamic,fast-paced,and demanding environment. This individual will have a strong technical background, experience working within the Financial Services industry and a proven track record ofsolving business problems, managing projects and internal/external relationships. The role will be a key part ofour Omnium Change Management team and will be visible tomany teams and partners.
Major Duties:
- Responsible for project managing highest priority and most complex strategic initiatives that cross multiple workstreams in alignment with executing on HFS’ business strategy.
- Responsible for defining the project approach and execution plan which will include scope, risks, resources, prioritization, implementation and overall communication and governance. These activities are to be done while managing and collaborating with multiple stakeholders, clients, IT (Information Technology) developers, vendors, Agile Managers and Product Solutions.
- Responsible for facilitating sessions to define the problem statement or business case of the initiative to identify expected project benefits. Clearly define appropriate scope of work (in-scope and out-of-scope), business value, impacted clients and create a process for change requests.
- Responsible to work with the team to define incremental milestones that will deliver value and metrics to measure success against (i.e., hitting project milestones).
- Define project framework and governance structure that will be used throughout the project including, materials, meeting cadences, key decision makers, roles and responsibilities of the team members and escalation paths.
- Use sound judgement to escalate issues appropriately and timely, including solution options and associated impacts to drive effective decision making.
- Demonstrate critical thinking to anticipate and connect opportunities to drive the project forward and resolve challenges / escalations.
- Collaborate with Agile Manager and Product Solutions to stay informed on software development to ensure the delivery plan is executed against agreed milestones. Collaboration may include requirements and design, prioritization, testing and release management.
- Collaborate with Agile Management and Product Solutions to create a roadmap visualization for development delivery. Maintain ownership of the initiative/feature level roadmap tracking against plan.
- Create and present project status materials including dashboards, global forum, roadmap visualizations and fit-for-purpose highlights/impacts ensuring the right level of information is articulated clearly for the audience.
- Manage project closure responsibilities including project documentation, implementation of new processes, training, and communication of best practices learned.
- Manage multiple complex initiatives involving multiple stakeholders, clients, IT developers, Agile Managers, etc. and/or ambiguous issues at a time.
- Demonstrate leadership within the team; effectively lead meetings, drive agendas, set high expectations, hold team accountable for results, be proactive on execution and follow-up on takeaways.
- Understand the business functions, clients, and products to think strategically, effectively lead the team through change and solution issues.
- Display a balanced, cross-functional perspective, liaising with the business and working with the team itself to improve efficiency, effectiveness, and productivity in project execution.
- Manage budget monthly for stakeholder transparency. Effectively communicate correct PPM timecodes for the team as a key input.
- Manage vendor management responsibilities that align to the Northern Trust standards, as applicable.
- Demonstrate strong collaboration with others and high emotional intelligence to build productive and strategic relationships.
- Self-starter, performs independently with little supervision and coaching, leads, and directs the efforts of team(s) to improve the delivery of quality client service. Coordinates with teams within and outside of HFS.
- Proactively recommends and champions efforts to improve overall service quality and promote employee engagement.
- Viewed as a leader and influences peers, team, supervisor, clients, other BAU teams, Sr Managers, all Northern Trust Servicing Teams, vendors, industry groups and external parties.
- Serves as a mentor and coach for others.
- Maintain focus on diversity and inclusion.
Knowledge / Skills:
- Seasoned expert with technical and/or business/industry knowledge and functional expertise
- Expert knowledge of all BAU functions and process flows; able to lead projects and BPO efforts across BAU team and across NT organization
- Sound platform capability knowledge, applicable product and related industry knowledge surrounding best practices and competitive landscape
- Demonstrates strong client service capabilities
- Proven track record of excellent project management execution, including complex, long-term strategic initiatives
- Highly flexible and adaptable to change; capable of being a ‘change agent’ to identify and drive productivity transformation
- Excellent oral and written communication skills
- Strong analytical, organizational, and problem-solving skills (“solutions-oriented” mindset)
- Client relationship focused (internal and external relationships)
- Ability to manage multiple tasks simultaneously and with accuracy
- Ability to run a meeting and drive an agenda
- Excellent client-service skillsand high emotional intelligence (EQ)
- Ability to manage multiple tasks simultaneously and with accuracy
Experience:
- A College or University degree and relevant proven work experience
- A minimum of 8-15+ years of experience
- Experience with Investment Management and/or Financial Services; Alternative Asset Management specific a plus
- Proven project management practice
- Familiarity with theMicrosoft Suite (Excel, Word, PowerPoint, Outlook, Visio)
- Familiarity with Microsoft Azure tools or a willingness to learn (Azure DevOps Services)
- Familiarity with project management tools and concepts
- Familiarity with Agile development methodologies and concepts
- A genuine desire and capability to work in a fast-paced, professional, inclusive environment which requires teamwork, well-honed problem-solving skills, frequent re-prioritization, deadline management, ongoing and comprehensive communication, constant attention to detail, and a commitment to continuous improvement and best practices
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Working with Us:
As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.
Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.
We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater
Reasonable accommodation
Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com.
We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.
Apply today and talk to us about your flexible working requirements and together we can achieve greater.
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