WHO WE ARE
Known best as the 'Undisputed King of Trainers', JD Sports is one of the biggest and best global Sports Fashion brands across footwear and apparel.
Founded in 1981 in Greater Manchester, JD Group has achieved remarkable growth through rapid global expansion, now standing as the leading global sports fashion retailer. With over 3,400 stores worldwide, we offer unparalleled service and style to all our consumers, striving to inspire the emerging generation through a captivating connection to the universal culture of Sport, Music, and Fashion.
In 2017, JD Sports first established itself within the Australian market and has since expanded to 60+ stores in NSW, VIC, QLD, WA, SA & TAS with many more to come!
THE ROLE
As a Department Manager, you will drive sales and KPI's, coach and develop your team, and uphold the visual standards, ensuring your department is replenished at all times.
- Drive conversion, sales, and KPI performance
- Demonstrate exceptional Customer Service standards and supervise the team to deliver a ‘service over task’ environment
- Work with BOH team to deliver shop floor product availability
- Uphold company retail standards and deliver store visual excellence
- Support management team to deliver all internal and external profit protection processes
- Support with new team members' inductions and ongoing training to build bench strength for future store expansion
- Encourage team members to improve performance through effective coaching
WHAT WE’RE LOOKING FOR
- 2-3 years leadership experience within retail or a similar industry
- Passionate about creating an amazing service experience and culture for our customers
- Proven track record in driving and exceeding set KPI's and communicating well with all stakeholders
- Excellent time management skills to ensure that daily priorities are executed in a timely manner
- Thrives in a fast-paced, ever-changing environment
- Openly shares knowledge with the wider team to achieve common goals
- Ability to enthusiastically look at a challenge as an opportunity to develop yourself and learn new skills
- Strong interpersonal and communication skills who thrives in social situations through engagement with customers
WHAT’S IN IT FOR YOU?
- Work with some of the best products and biggest sports fashion brands in the market
- Training and development to evolve and shape your career
- Opportunity to progress across all areas of the business including Retail, Support Office, and our Distribution Centre
- Attractive staff discount that can be used for friends and family
- Access to our Employee Assistance Program & Mental Health champions
- One month paid parental leave for full-time employees
We are passionate about connecting with skilled and dynamic individuals who are invested in their development, so that together we can evolve our brand's success alongside your career.
JD values diversity and inclusion and champions a culture where everyone feels valued, included, and celebrated.
What are you waiting for? Apply today and kick start your JD Sports Journey.
Please note, by applying for this role you consent for us to complete a VEVO Check in order to verify your working rights where required.
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