Hill Country Community Clinic
Job Description
Job Title: Chief Medical Officer
Department: Administration
FLSA Status: Exempt
Reports To: CEO
Hours: Full Time
POSITION SUMMARY:
Under the administrative direction of the Chief Executive Officer, is responsible for Hill Country Community Clinics compliance with all clinical medical policies, directives, rules, regulations and clinical performance standards of the state, the federal government, hospital bylaws and accrediting bodies, and serves as the corporations ultimate authority on medical issues. Provides direct patient care in addition to administrative duties.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned which may become essential to the position.
- Ensure adequate patient access by coordinating and managing operational functions of the clinical staff, including but not limited to changes in staffing, appointments and scheduling, departmental rules and regulations, policies and procedures, clinician performance and productivity.
- Establish, monitor, and continually evaluate improvement in the standards of care through the performance benchmarks and goals.
- Provide medical guidance to the Operations Team in the development of policies pertaining to patient care in other patient related and support functions.
- Maintain compliance with applicable state and local laws, regulations and policies including clinical compliance with HRSA/FQHC Program Requirements.
- Provide necessary and timely communication to the Chief Executive Officer, when issues of patient care, delivery of care, or compliance arise, and develops and implements a corrective strategy.
- Arrange and conduct regular meetings of clinical providers.
- Represent the views, needs concerns, and policy proposals of the medical staff to the Chief Executive Officer.
- Institute and manage continuing professional education, in-service training, and orientation of clinical staff.
- Lead a highly effective Quality Assurance/Quality Improvement Program, meeting/exceeding clinical outcome performance measure metrics.
- Actively collaborate with clinical and non-clinical staff to ensure systems of care are proactive and coordinated among care team members and care settings.
- Provide medical guidance to Infection Control and Employee Health teams to ensure the quality of our care delivery practices and physical environments are safe.
- Lead and chair Peer Review Committee and activities.
- In collaboration with other leaders, recommend strategies to enhance clinical performance, effectiveness, efficiencies, productivity and compliance.
- Provide feedback in the development of the clinical budget, including staffing, support plan, and equipment needs projections.
- May represent the corporation in community organization activities designed to modify community behavior, epidemiology, and/or needs.
- Prepare and recommend qualifications statements for credentialing, job descriptions, and evaluation standards for assigned clinical personnel.
- Maintain advice and consent functions regarding the responsibilities and privileges of administrative personnel supervising ancillary (e.g., laboratory, x-ray, etc.) services.
- Participate, in concert with Human Resources, in the recruitment and interviewing of medical staff and assurance of their credentials. Recommend hiring and firing and other disciplinary actions of medical staff for review and approval of the CEO.
- Represent clinical management in health center administrative meetings and, under the direction of the CEO, participate in Community and Board meetings.
- Responsible for clinical assignments, rotation and call schedules.
- Attend Board of Directors meetings and assist in the presentation of reports on health and quality assurance issues to the Board of Directors regularly, as determined by the CEO and Board.
- Continuously work to establish rapport with patients, staff and community or external partners of diverse backgrounds.
- Identify and develop opportunities to expand clinical services, including partnership collaborations.
- Stay abreast of regulatory changes and impacts to the organization.
- Participate in all related or recommended committees and activities.
- Serve as an active member of the Leadership Team; collaborating and coordinating efforts.
- Provide clinical guidance to Quality, Operations and Health IT on leveraging technology to improve and track patient care.
- In partnership with HR and Operations, foster an environment which leads to positive outcomes in the wellness of staff.
- Maintain positive, engaged relationships with external and community agencies.
- Demonstrate leadership ability, team management, and interpersonal skills.
- Ability to exercise sound judgment in handling all functions of the position.
- Ability to prioritize assignments.
- Ability to support the goals of the organization.
- Able to manage multiple priorities effectively.
SUPERVISORY RESPONSIBILITIES:
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
ORGANIZATIONAL RELATIONSHIPS:
The Chief Medical Officer is responsible to the Chief Executive Officer for the administration of the organization and for proper interpretation and fulfillment of all their functions, responsibilities, authority and relationships.
Serves as an active member of the Senior Management team. Advises, consults and coordinates with:
- Chief Financial Officer - Budget and expenditures, long and short term planning.
- Director of Nursing - Efficient and effective clinical functioning.
- Director of Operations - Staffing and staff development, policy and procedure, safety and licensure issues, security.
- Other team members, which may vary from time to time.
QUALIFICATIONS:
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
Full licensure to practice medicine in the State of California and must be board-certified in a primary care specialty. Six years of experience in a clinical, academic or administrative capacity. Have a strong community health/public health orientation, be experienced in patient care management, and should possess all of the qualifications of a staff physician. Current DEA license and BLS Certificate.
Certificates and Licenses:
Current CA drivers license and insurance required.
Language Ability:
Must have highest level of language skills. Ability to read, analyze, and interpret the most complex documents. Ability to respond effectively to the most sensitive inquiries or complaints. Ability to write speeches and articles using original or innovative techniques or style. Ability to make effective and persuasive presentations controversial or complex topics to top management.
Math Ability:
Must have high level math skills. Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Reasoning Ability:
Must have very high reasoning skills. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Computer Skills:
To perform this job successfully, an individual should have excellent working knowledge of Windows operating systems; Microsoft Office Suite - Word, Excel, Outlook; QuickBooks accounting software; FileMaker Pro; Internet browsers.
Equipment Skills:
Proficient with computers, printers, copiers, faxing, 10-key, multi-line telephone systems.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The work environment is an indoor business office environment. The noise level in the work environment is usually moderate with normal business office, computer and printer noise.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds. Employees must regularly utilize close vision, distance vision and ability to adjust focus.
