Evolent partners with health plans and providers to achieve better outcomes for people with most complex and costly health conditions. Working across specialties and primary care, we seek to connect the pieces of fragmented health care system and ensure people get the same level of care and compassion we would want for our loved ones.
Evolent employees enjoy work/life balance, the flexibility to suit their work to their lives, and autonomy they need to get things done. We believe that people do their best work when they're supported to live their best lives, and when they feel welcome to bring their whole selves to work. That's one reason why diversity and inclusion are core to our business.
Join Evolent for the mission. Stay for the culture.
What You’ll Be Doing:
As a Medical Director for the Musculoskeletal department, you will be a key member of the utilization management team. We can offer you a meaningful way to make a difference in patients' lives, in a non-clinical environment. You can enjoy better work-life balance on a team that values collaboration and continuous learning while providing better health outcomes.
- Routinely interacts with leadership and management staff, other Medical Directors, and health plan members and staff whenever a physician's input is needed or required. Responsible for acting as a clinical liaison to providers and clients as directed by the office of the Chief Medical Officer while leading a team of Orthopedic and Spine Surgeons.
What You Will Be Doing:
Provides medical direction to the support services review process. Responsible for the quality of utilization review determinations, including appeals.
- Provides input into audit processes including development of questions.
- Reviews statistical sample of cases for Field Medical Director audits and makes recommendations into the types of cases to review.
- Responsible to assist with all types of audits including Interrater, Customer, Clinical quality, and/or confirmation of process changes.
- Holds Field Medical Director forums for education and question/issue resolution on a scheduled basis.
- In conjunction with other leaders, measures Field Medical Director productivity, quality, and telephone statistics.
- In close partnership with Physician Business Managers, provides coaching and guidance.
- Assists with new hire process of Field Medical Directors.
- Attends training classes as needed for new hires to educate and train on Utilization management system and Field Medical Director process, standards and resources.
- Acts as assigned mentor as needed for new hires and completes new hire case assessment working on any defined areas of opportunity.
- Assists with Hot Topic identification and content for Field Medical Directors.
- Discusses determinations with requesting physicians or ordering providers, when available, within the regulatory timeframe of the request by phone or fax.
- Assists with provider standards and expedited appeals.
- Actively participates in identifying new concepts/projects with projected ROI impacts.
- On a requested basis, reviews appeal cases and/or attends hearings for discussion of utilization management decisions.
- Strong partnership with Physician Business Managers to support the overall success of Field Medical Directors.
- May function as Medical Director for select health plans or regions, assuming overall accountability for utilization management while working in conjunction with the SVP, CCO and/or CMO.
- Additional duties as assigned.
Qualifications:
- Graduate of recognized medical degree program
- Minimum of five (5+) years’ experience in the practice of Orthopedic Surgery or Orthopedic Spine Surgery
- Administrative Medical Experience- Utilization Management, Leadership Role or equivalent (2+) years'
- One or more current, unrestricted state licenses
- Obtaining and maintaining medical licenses in required states per business need
- Active Board Certification in Orthopedic Surgery
- Active Board Certification in Orthopedic Spine Surgery is highly preferred
- Strong clinical, management, communication, and organizational skills
- Energetic and curious with a passion for quality and value in health care
Technical Requirements:
We require that all employees have the following technical capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet router. These at-home technical requirements are subject to change with any scheduled re-opening of our office locations.
Evolent is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
The expected base salary/wage range for this position is $325,000- $350,000. This position is also eligible for a bonus component that would be dependent on pre-defined performance factors. As part of our total compensation package, Evolent is proud to offer comprehensive benefits (including health insurance benefits) to qualifying employees. All compensation determinations are based on the skills and experience required for the position and commensurate with experience of selected individuals, which may vary above and below the stated amounts.
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