About Gap Inc.
Our brands bridge the gaps we see in the world. Old Navy democratizes style to ensure everyone has access to quality fashion at every price point. Athleta unleashes the potential of every woman, regardless of body size, age or ethnicity. Banana Republic believes in sustainable luxury for all. And Gap inspires the world to bring individuality to modern, responsibly made essentials.
This simple idea—that we all deserve to belong, and on our own terms—is core to who we are as a company and how we make decisions. Our team is made up of thousands of people across the globe who take risks, think big, and do good for our customers, communities, and the planet. Ready to learn fast, create with audacity and lead boldly? Join our team.
About the Role
As a member of our Experience Team at Gap, Inc., you’ll shape how customers engage with our multi-billion-dollar portfolio of global brands.
In this role, you will independently partner with a cross-functional team in a fast-paced Agile environment, participating in every stage of the design and build process – from research, journey mapping, user flows, and exploratory design sprints to wireframing, prototyping, delivery of high-fidelity designs, and iteration with product and engineering through the development process. You have excellent interaction and visual design skills and can communicate design thinking and rationale, leading and influencing during complex design discussions with partners and leaders.
Experience with retail, e-commerce, transactional, rewards or loyalty programs, and design systems is a plus. A passion for fantastic customer experience and empathy is a must.
A resume and portfolio are required upon application to this position. Be prepared to present and speak to previous and relevant work during interviews.
What You'll Do
- Working largely independently, contribute to the UX/UI design of 2-3 projects at a time by optimizing for usability, preference, and ease of adoption.
- Ensure designs and user interfaces communicate consistent, effective experiences and messages across all platforms/breakpoints while aligning with the core strategy.
- Advocate for and participate in user testing where appropriate, co-crafting the learning agenda with our research and product team.
- Facilitate workshops and design sprints with project teams and stakeholders to explore problem spaces, identify pain points, and create alignment; produce summarizing documents for executive share-out where necessary.
- Independently partner with product, engineering, and business partners to evaluate the right solution based on feasibility, impact, and budget.
- Escalate to your design manager when necessary with solutions and recommendations for the path forward.
- Maintain a growth mindset, leveraging soft skills to give and receive feedback graciously and translate critique into a productive direction for the team to act upon.
Who You Are
- 3 to 5 years of experience designing for web and mobile, with a strong portfolio demonstrating your experience creating user-centered design solutions.
- Minimum of 1+ years of experience maintaining, contributing to, and managing design systems, in both code and Figma; bonus for experience establishing a new design system and socializing with a broad team of designers and partners.
- Fluent in Visual (UI) and Interaction Design (UX) - able to synthesize custom elements from an existing design system with native mobile patterns to deliver an effective combination of consistency, familiarity, brand expression, and ease of use.
- Comfortable critiquing proposed and implemented work, providing candid feedback to fellow designers and developers, holding the cross-functional team accountable to delivering the application as designed, or arriving at compromises that keep the customer experience at the forefront.
- Familiar with gathering end-user input and conducting or participating in usability testing and needs-finding research.
- Detail-oriented with excellent work-file organization and respect for sustainable but evolving design processes.
- Excellent communicator who has the conviction to champion your point of view but can also successfully collaborate with others.
Benefits at Gap Inc.
- Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
- One of the most competitive Paid Time Off plans in the industry.
- Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.
- Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.
- Employee stock purchase plan.
- Medical, dental, vision and life insurance.
- See more of the benefits we offer.
*For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
Salary Range: $110,400 - $146,400 USD
Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.
US Candidates
Please note that effective, June 30, 2022, Gap Inc. will no longer require any of its employees to wear face masks or require proof of COVID vaccination, unless required by local or state/provincial mandates or as part of Gap Inc’s quarantine guidelines after being exposed to or testing positive for COVID. Therefore, please disregard any language in any job posting that refers to Gap Inc.’s face mask and proof of vaccination policy as said policy is no longer effective.
