Director, Ad Policy Management - Walmart Connect
Who we are:
The Director of Ad Policy is responsible for leading the development, implementation, and enforcement of our advertising policies to ensure compliance with legal regulations, industry standards, and company values. This role involves close collaboration with cross-functional teams, including legal, marketing, product, and executive leadership to ensure that all advertising content is ethical, accurate, and aligned with the company's strategic goals.
As a Director of Ad Policy, you are responsible for implementing data-driven policy development and enforcement solutions across WMC's range of revenue products. You will be at the forefront of the most cutting-edge policy issues happening today, and you'll need to ensure we're equipped to execute. You will lead a team that regularly reviews and updates policies to adapt to changing laws and market conditions. You will lead investigations into policy violations and oversee corrective action. You will oversee the training and implementation of policies internally and externally. In this role, you will foster strong relationships with internal partners and serve as the primary point of contact for policy matters. You must be an expert problem solver adept at crisis management, a collaborative and passionate teammate, and someone who can influence a cross-functional team with competing priorities. Perhaps most importantly, you must be able to thrive in an ever-changing environment where no two days are the same!
What you'll do:
- Oversee the development and implementation of ad policies across all of WMC's platforms and channels.
- Work with the legal and compliance team to stay ahead of risks, industry trends, and regulatory changes. Oversee Policy's 'on-the-ground' presence with stakeholders, educating them on policy enforcement.
- Create strategy and solutions to scale the enforcement of ads policies across revenue products.
- Oversee the training and communication programs designed to educate internal and external users of our policies.
- Build and maintain relationships with cross-functional teams, investigating policy enforcement gaps and identifying priorities for how to tackle.
- Become a product expert, providing proactive recommendations for how to reduce risk.
- Triage escalations, going deep into the weeds to troubleshoot root cause and impact, and then stepping back to provide succinct summaries and recommendations.
- Influence Product and Engineering on systems, tools, and logic to improve detection, associate effectiveness, or user/advertiser experience.
- Serve as an internal policy expert for internal and external customers, helping them achieve revenue goals in a safe environment.
- Analyze data and translate it into actionable insights and business opportunities.
- Communicate fearlessly!
Manager's Preferred Qualifications:
- 6+ years of experience in operations, policy, risk, or compliance with at least 3+ years in a leadership role.
- Exceptional leadership skills and ability to influence at senior levels.
- Ability to work productively in a fast-moving, cross-functional, and at times ambiguous environment.
- Extremely detail-oriented with an ability and affinity for process creation.
- Excellent written and verbal communication skills.
- Focused, self-motivated, and proactive in building relationships and pursuing opportunities.
- Highly analytical and capable of using data to make decisions.
- Not afraid to roll up your sleeves to get the job done! Role will be both strategic and tactical.
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision, and dental coverage. Financial benefits include 401(k), stock purchase, and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
Minimum Qualifications:
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Option 1: Bachelor's Degree in marketing, business administration, or related area and 6 years' experience in marketing, business administration, or related area.
Option 2: 10 years' experience in marketing, business administration, or related area.
Preferred Qualifications:
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Primary Location:
221 River St, Hoboken, NJ 07030, United States of America
