WHAT YOU'LL DO
A Legal Product Owner Director is an energetic, customer-centric leader who enjoys working with teams to design and deliver exceptional products to customers. You will lead a Squad and work directly with its members to prioritize and manage product enhancements, focused specifically on our Client & Conflict clearing process, data sharing & reporting, and supporting our Global Insurance and Treasury Teams with quarterly data collections.
Among your responsibilities, you will:
- Deliver business results and customer value across many different stakeholder groups and functions, develop OKRs and KPIs to measure and track progress.
- Serve as the voice of the customer for end-users, ensuring product enhancements are reflective of company needs and working with your team to adequately address gaps and mitigate risk.
- Support and enable your Squad to succeed, providing feedback as part of our performance management process, and engaging with Chapter Leads to ensure adequate resourcing and functional expertise as necessary.
- Set the overall vision to direct and inform your Squad's work, working closely with the Product Portfolio Lead to understand and drive alignment on the Portfolio's business strategy, goals, and objectives.
- Enable the firm's new Agile ways of working, modelling behaviours and embracing enhanced technologies and Agile principles to support BCG's transformation.
- Key input in the prioritization of backlog across multiple products ensuring maximum value delivered to our stakeholders.
- Assist with the preparation of planning of initiatives during the Quarterly and Annual Business Reviews.
In support of BCG's digital transformation, we must transform our legal products, experiences, processes, technologies, and how we operate. You will be responsible for partnering with various stakeholders in the delivery of new/ innovative technical solutions. The team is responsible for introducing new technology to the Legal team and shaping how the team works. In addition to new technology, the team supports multiple products within the team to support critical BCG programs and applications. We are looking for a functional expert who is driven, pragmatic, and results-oriented to join our team to support the continued development, design, implementation, and adoption of the Legal Ops programs and the BCG of the future - a faster, more agile, digital, effective, and efficient firm.
YOU'RE GOOD AT
- Being customer-focused and dedicated to understanding and learning about customer needs and requirements.
- Operating with a transparency mindset and communicating effectively with all levels of the organization.
- Divergent thinking and converging ambiguous ideas into tangible products.
- Delivering results within a fast-paced, complex, multi-disciplinary organization.
- Leading, directing, and empowering team members, including those for whom you do not have formal management authority.
- Bringing a data-driven approach to decision making, both in day-to-day management and in making strategic trade-offs.
- Strategic thinking and pragmatic solutioning.
- Managing competing and fluctuating priorities, working effectively with ambiguity.
- The ability to keep multiple workstreams moving with minimal direction.
- Looking beyond the obvious for creative and innovative solutions.
- Working effectively on a diverse and distributed team on cross-functional initiatives.
YOU BRING (EXPERIENCE & QUALIFICATIONS)
- Total 10+ years of experience as an Agile leader, including experience as a Product Owner, Scrum Master, or Agile Coach/Mentor, or highly transferable experience and skills.
- Agile Certifications are preferred, ideally Scrum.org or Scrum Alliance.
- Good understanding of technology enabled business transformation, Digital transformation, Organizational transformation, delivering enterprise-level IT and Digital projects.
- Exceptional communication and stakeholder management skills.
- Experience in a fast-paced, intellectually intense environment.
- Experience working with internal stakeholders and external vendors.
YOU'LL WORK WITH
This role sits on our Global Legal Team, specifically within our Strategy and Operations center of excellence. In addition to working with your expanded Agile team and Agile leaders across other Product Portfolio's, you will work closely with Functional leaders across BCG, including those in our Finance, HR, and IT teams. Various members of our BCG Legal Team, Agile Product Portfolio and key stakeholders. Vendor(s) supporting the Legal Ops products and various other functions within BCG.
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