Requisition #: 14735
Our Mission: Powering Innovation That Drives Human Advancement
When visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation. For more than 50 years, Ansys software has enabled innovators across industries to push boundaries by using the predictive power of simulation. From sustainable transportation to advanced semiconductors, from satellite systems to life-saving medical devices, the next great leaps in human advancement will be powered by Ansys.
Innovate With Ansys, Power Your Career.
Summary / Role Purpose
Join the Ansys Customer Excellence team to partner with our customers to engineer what's ahead, solve their real-world engineering problems, deploy Ansys software in their design workflows, and grow Ansys' business. As a hands-on expert in Ansys products, you will use advanced-level engineering knowledge to provide technical professional services and help translate customer requirements into exciting new product features. You will be working within multi-disciplinary teams to create pervasive simulation solutions, advance your industry knowledge, and grow the business impact.
Key Duties and Responsibilities
- Lead in delivery of specific customer facing, technical consulting projects activities.
- Credibly and professionally execute consulting projects that are sold, as defined in Statement of Work, resulting in high customer satisfaction and delivering value to our customers.
- Actively engage with the sales teams and customers to identify opportunities to provide consulting services to enhance the utilization of simulation in product development.
- Work as an integral member of the Sales and ACE teams to progress and secure the consulting business. This will involve working with Sales to develop appropriate consulting services recommendations and Statements of Work.
- Work closely with the ACE team to ensure timely development of effective Statements of Work and Services Proposals. Monitor the execution and delivery of consulting projects to ensure customer satisfaction and develop opportunities for follow-up projects that advance the vision for improving the customer product development process.
- Look for opportunities to generate marketing collateral from projects such as success stories, testimonials and presentation material.
- Collaborate with Product Development to improve Ansys software products and the customers' experience using these products.
Minimum Education/Certification Requirements and Experience
- Required education and degree type: BS or MS or PhD in Mechanical/Civil/Aerospace or related field.
- Required minimum years of professional experience in an engineering software environment: BS+5, MS+3, or PhD+0.
- Demonstrated use of relevant Ansys software or knowledge of other commercial CAE, CAD, EDA, PLM software packages.
- Subject matter expert in one or more relevant disciplines within Ansys' business and is/will be sought out for advice by other Ansys engineers.
- Logical problem-solving, strong interpersonal and communication skills, fluent in writing and speaking English.
- Strong organizational and time management skills, possesses a sense of urgency.
- Projects a professional image and demonstrates business acumen, driven to succeed.
- Ability to travel domestically up to 25% of time.
- Two (2) years of hands-on experience in FEA modeling of hi-tech applications using Ansys Mechanical.
- Two (2) years of FEA modeling experience in the hi-tech/semiconductor industry.
- Two (2) years of experience in FEA modeling of electronic equipment, boards and packages.
- Proficient in workflow customization or automation using programming languages such as C++, Python.
Preferred Qualifications and Skills
- Preferred education and years of professional experience in an engineering software environment: BS+8, MS+6, PhD+3.
- 2 years of experience in application engineering, customer support, or consulting services type customer facing roles using engineering software.
- Ability to interact effectively with senior business managers and C-level executives.
- Ability to travel domestically up to 50% of time.
At Ansys, we know that changing the world takes vision, skill, and each other. We fuel new ideas, build relationships, and help each other realize our greatest potential. We are ONE Ansys. We operate on three key components: the commitments to our stakeholders, the behaviors of how we work together, and the actions of how we deliver results. Together as ONE Ansys, we are powering innovation that drives human advancement.
INCLUSION IS AT OUR CORE
We believe diverse thinking leads to better outcomes. We are committed to creating and nurturing a workplace that fuels this by welcoming people, no matter their background, identity, or experience, to a workplace where they are valued and where diversity, inclusion, equity, and belonging thrive.
WELCOME WHAT'S NEXT IN YOUR CAREER AT ANSYS
At Ansys, you will find yourself among the sharpest minds and most visionary leaders across the globe. Collectively we strive to change the world with innovative technology and transformational solutions. With a prestigious reputation in working with well-known, world-class companies, standards at Ansys are high - met by those willing to rise to the occasion and meet those challenges head on. Our team is passionate about pushing the limits of world-class simulation technology, empowering our customers to turn their design concepts into successful, innovative products faster and at a lower cost.
At Ansys, it's about the learning, the discovery, and the collaboration. It's about the "what's next" as much as the "mission accomplished." And it's about the melding of disciplined intellect with strategic direction and results that have, can, and do impact real people in real ways. All this is forged within a working environment built on respect, autonomy, and ethics.
CREATING A PLACE WE'RE PROUD TO BE
Ansys is an S&P 500 company and a member of the NASDAQ-100. We are proud to have been recognized for the following more recent awards, although our list goes on: Newsweek's Most Loved Workplace globally and in the U.S., Gold Stevie Award Winner, America's Most Responsible Companies, Fast Company World Changing Ideas, Great Place to Work Certified (Belgium, China, Greece, France, India, Japan, Korea, Spain, Sweden, Taiwan, and U.K.).
For more information, please visit us at www.ansys.com
Ansys is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics.
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