Ocean Cadillac, a prestigious member of the Murgado Automotive Group, is renowned for delivering exceptional luxury automotive experiences. We are committed to providing world-class service, and we proudly represent one of the most iconic brands in the automotive industry – Cadillac. As we continue to grow and set new benchmarks for customer satisfaction, we are seeking an experienced and visionary General Manager to lead our team at Ocean Cadillac in Miami, FL.
Position Overview:
As the General Manager of Ocean Cadillac, you will be responsible for overseeing all aspects of the dealership's operations, including sales, service, finance, and customer relations. You will lead a dedicated team and ensure that our dealership meets its financial, customer service, and operational objectives. Your leadership will be key in driving success, fostering team collaboration, and delivering the ultimate luxury automotive experience to our customers.
Key Responsibilities:
- Leadership & Management: Provide leadership and guidance to all dealership departments, ensuring effective communication, teamwork, and alignment with company goals.
- Customer Experience: Drive a culture of exceptional customer service across all departments, ensuring every customer receives the luxury experience they expect from Ocean Cadillac.
- Financial Oversight: Oversee the dealership’s financial performance, ensuring profitability, expense management, and adherence to budgeted goals.
- Sales Growth: Develop and implement strategies to maximize vehicle sales and service revenue, ensuring the dealership consistently meets and exceeds its performance targets.
- Employee Development: Mentor and coach department managers and staff, fostering a positive and motivating work environment that encourages professional growth and performance excellence.
- Operational Excellence: Ensure dealership operations comply with Cadillac and Murgado Group standards and processes, including inventory management, sales process optimization, and customer satisfaction.
- Market Strategy: Stay informed about market trends, customer preferences, and competition to drive innovative marketing and sales strategies.
Qualifications:
- Proven experience as a General Manager or senior leadership role in an automotive dealership.
- Experience working with luxury or premium automotive brands preferred (Cadillac experience is a plus).
- Strong financial acumen with the ability to manage budgets, forecasts, and dealership financials.
- Excellent leadership, communication, and problem-solving skills.
- Ability to inspire and motivate a diverse team to achieve ambitious goals.
- Commitment to providing world-class customer service and maintaining the highest standards of professionalism.
- Deep understanding of dealership operations, including sales, service, finance, and parts.
- Bachelor’s degree in Business, Management, or a related field preferred.
Why Ocean Cadillac?
- Competitive Compensation: We offer an attractive salary package with performance-based incentives.
- Comprehensive Benefits: Medical, dental, and vision insurance, 401(k) with company match, paid time off, and more.
- Career Growth Opportunities: Ocean Cadillac is part of the expansive Murgado Automotive Group, providing excellent opportunities for career advancement and professional development.
- A Prestigious Brand: Join a luxury automotive dealership that is recognized for its excellence and innovation.
- Supportive Environment: Be part of a dedicated team that fosters collaboration and a customer-first mindset.
How to Apply:
If you’re a driven leader with a passion for luxury automotive brands and want to be part of a team that’s shaping the future of the industry, apply today!
Murgado Automotive Group is an equal opportunity employer. Murgado Automotive Group does not discriminate in employment on account of race/ethnicity, color, religion, national origin, gender, sexual orientation/transgender status, age disability, martial/parental status, citizenship status, military status, political affiliation and/or beliefs, pregnancy, order of protection status or other non-merit status.
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