We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM.
Platform Engineering Manager
The Platform Engineering Manager is responsible for design, implementation, and maintenance of our cloud infrastructure (Azure and AWS), CI/CD pipelines, and automation processes. This role requires a deep understanding of these technologies as well as extensive experience in each of them. This role is also responsible for leading the implementation and designs of our modern IT infrastructure. You will lead a team who is responsible for the delivery and management of technologies, processes, and integrations to bolster RSM lines of business and their respective portfolios. Communication and professionalism are paramount as you will be representing RSM Technical Services to effectively engage with technical and business leadership as well as external providers of IT services. Your ability to explain solutions and complex issues, while demonstrating the ability to lead and impart knowledge effectively to other team members, is of critical importance.
ESSENTIAL DUTIES:
- People Management: Lead and manage the Platform Engineering team by providing guidance, mentorship, and support to team members. This also involves making staffing decisions and creating training and development plans for the team. Ensure resource assignments are appropriately allocated to align skills and capacity to Firm priorities.
- Technical Management: Responsible for customer solution responsiveness and troubleshooting when made aware or alerted to issues affecting infrastructure. Leads and champions implementation best practices and the automation of repetitive tasks to reduce team toil. Project delivery focused, handling multiple sets of priorities in different functional areas. Reactively and proactively ensures the health of the IT systems supported by their teams. Leads automating and accelerating the testing, release, and deployment cycles of those products through authored scripts for configuration and provisioning. Monitors, scales, and optimizes distributed services in cloud and data center infrastructures to support product needs.
- Develops and implements technical standards, procedures, and techniques for the resolution of Enterprise IT system problems to ensure maximum application availability and performance. Drives new ideas and innovative solutions to resolve problems. Engages with other engineering teams to improve the lifecycle of services on our platforms. Collaborates with other IT and non-IT related professionals such as Developers, DevOps Engineers, Security Engineers, Architects, Project Managers, Business Analysts, and business leaders.
- Available for scheduled and unscheduled weekend/after-hours system maintenance and support. Acts as an escalation option for persons in the on-call rotation.
- Public Cloud strategy development in key functional areas of compute, storage, data protection and automation. Ensuring alignment to business strategy while maintaining compliance, fiscal alignment, and operational excellence.
- Other duties as assigned.
QUALIFICATIONS:
EDUCATION/CERTIFICATIONS
- Bachelor's degree in Computer Science, Software Engineering, Information Systems, or equivalent work history/experience.
TECHNICAL SKILLS
- Proven experience as a Platform Engineering Manager or similar role.
- Extensive experience with Azure and AWS cloud platforms.
- Strong proficiency in building and managing CI/CD pipelines using tools such as Jenkins, GitLab, or Azure DevOps.
- Expertise in automation tools and frameworks (e.g., Terraform, Ansible, Chef, Puppet).
- Strong understanding of containerization and orchestration technologies (e.g., Docker, Kubernetes).
- Excellent leadership and team management skills.
- Strong problem-solving and analytical abilities.
- Excellent communication and collaboration skills.
PREFERRED SKILLS
- Experience with monitoring and logging tools (e.g., Prometheus, Grafana, ELK stack).
- Familiarity with microservices architecture and related technologies.
- Experience with scripting languages (e.g., Python, Bash).
- Certification in Azure and/or AWS is a plus.
EXPERIENCE
- 5+ years managing Public Cloud infrastructure.
- 3+ years in Platform Engineering (IaC & CI/CD technologies specifically).
- Experience managing people, mentoring staff, and providing performance feedback. Monitoring workloads of the teams while meeting stakeholder expectations.
LEADERSHIP/SOFT SKILLS
- Ability to lead through influence - Required.
- Strong critical thinking skills - Required.
- Leadership and interpersonal skills - Required.
- Exceptional analytical and process development skills - Required.
At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits.
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