Unit Description
Let your passion for people be the driver of your success at Sodexo. Through your leadership, your team will make a real impact every day.
Sodexo is currently seeking an Environmental Services General Manager 4 for a large healthcare account in the Miami, FL area, Jackson Memorial Hospital. Jackson Memorial Hospital is an accredited, non-profit, tertiary care hospital and the major teaching facility for the University of Miami Leonard M. Miller School of Medicine. With more than 1,550 licensed beds, Jackson Memorial Hospital is a referral center, a magnet for medical research, and home to Ryder Trauma Center - the only adult and pediatric Level 1 trauma center in Miami-Dade County. This GM will report to the Client Executive and be responsible for overall operations with 4 managers, 10 supervisors and 190+ frontline staff.
Our Sodexo Healthcare Environmental Services/Housekeeping teams work to direct housekeeping operations at healthcare client locations, partnering with them to deliver innovative solutions. These teams also have responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff, as well as follow-through with action items that impact both client and patient satisfaction. At Sodexo Healthcare, patients are the heart of everything we do. Our ability to create a clean, healthy and comfortable environment for hospitals is key to the full patient experience.
The successful candidate will:
- have exceptional client service mentality and executive presence;
- be responsible for driving client and patient satisfaction scores;
- provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department;
- partner with the Environment of Care Committee, Infection Prevention Director and other key members of hospital leadership;
- effectively manage the Unit Operating System;
- support a diverse and inclusive workforce.
Is this opportunity right for you? We are looking for candidates who:
- are leaders who develop and motivate a team to exceed the expectations of clients and customers in service and the technical execution of a housekeeping system;
- are experts in building and maintaining strong customer/client relationships;
- possess strong leadership skills and can work independently to drive program compliance and reach project target dates of completion;
- have 3-5 years previous custodial or housekeeping director level experience preferably in a hospital environment;
- can analyze data, present and effectively communicate to all levels within the organization related to training, leading committees and change management;
- have experience effectively managing projects within agreed upon timelines;
- are proficient with computers and other technology;
- have experience with vendor and contract management, as well as union and contract negotiations;
- have strong financial acumen and budget management experience.
Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.
Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.
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