Job Location: Corporate Headquarters - Santa Clara, CA
Position Type: Full Time
Education Level: 4 Year Degree
Salary Range: $82,000.00 - $102,000.00 Salary/year
Travel Percentage: Negligible
Job Shift: Day
Job Category: Nonprofit - Social Services
About Us: LifeMoves is one of the largest and most effective providers of shelter and supportive services across Silicon Valley and the San Francisco Peninsula. Since 1987, our mission has been to provide interim housing and supportive services that create opportunities for homeless families and individuals to rapidly return to stable housing and long-term self-sufficiency. Our successful therapeutic service model combines clean, modern housing with intensive supportive services that promote dignity and motivate our clients to achieve autonomy.
Position Summary:
LifeMoves | Branham Lane, located in south San Jose, supports single adults and adult families/multi-generational households. The program offers on-site services and connections to additional resources, including assistance with housing searches and meeting basic needs. LifeMoves aims to help participants achieve self-sufficiency through various support services, such as financial workshops, resume building, nutrition guidance, and conflict resolution, with the ultimate goal of securing permanent housing.
About this role:
- Responsible for delivery of services in an ethical, professional and effective manner.
- Full oversight of staff including: hiring, training, supervision and facilitation of staff meetings.
- Develop appropriate program procedures, policies, and forms and ensure their implementation.
- Develop and implement annual program plan in collaboration with staff and the Associate VP of Programs & Services.
- Develop and monitor an annual program budget.
- The Program Director will oversee this program and San Mateo County Motel Voucher Program and Hoptel.
- Supervise the collection, compilation, and submission of all program statistics, including monthly, quarterly, and annual reports submission to senior administrative team; ensuring all reports meet funding and legal requirements.
- Coordinate program development in the following areas: job development, follow-up program, donations, food services, volunteers, recreational activities for clients, and other areas as needed.
- Supervise case management and Residential Service Coordinator staff, at times, provide direct services to clients.
- Work with the Veteran's Administration and San Mateo County leadership to ensure we are remaining contract compliant.
- Build a positive relationship with the hotel management team and address any concerns on their end.
- Ensure development and facilitation of workshops and support groups as needed.
- Address client appeals and grievances.
Job Qualifications:
- Bachelors in Psychology, Sociology or other humanities field required; Masters in Social Work or related field preferred.
- Minimum 3 years of non-profit management experience.
- Experience developing, managing, evaluating and operating programs serving homeless populations.
- Strong written and oral communication, personnel management, conflict resolution, and clinical supervision skills are necessary.
- Strong knowledge of substance abuse and relapse prevention, mental health issues, and domestic violence is required.
- A strong foundation in the ideas and practices that promote diversity, equity, and inclusion; and a commitment to ongoing professional development in this area.
- Multicultural competency helpful.
- Bilingual Spanish speaking preferred.
We have a comprehensive benefits package, which includes Medical, Dental, Vision, Flex Spending Account, Dependent Care Reimbursement Account, Long-Term Disability, Life Insurance, 401K, etc.
To learn more about our non-profit organization, check out our website at www.lifemoves.org.
LifeMoves is an Equal Opportunity Employer (EOE).
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