Position Summary
The Director, Disbursements reports to the VP Finance & Controller, and oversees the operational and strategic activities of Payroll, and Accounts Payable (AP). The Director is responsible for providing leadership by managing multiple functions and operational processes along with providing strategic support and analysis. In this key role, this individual will direct systems, transactions and operational activities which include accounts payable, travel and expense program, corporate card program, payroll, and time and attendance system. The Director will lead a team of approximately 10 through two direct reports.
The successful candidate will be a driver of transformation and manage change initiatives to ensure successful implementation. The Director will provide oversight to managers on day-to-day operations to support the business strategies ensuring continuous improvement and exceptional customer service. The Director will be responsible for evaluating, developing, and implementing disbursement policies and procedures. The Director will have strong experience in working collaboratively and effectively with widely diverse constituent groups, including volunteer leadership. They must have strong organizational skills: ability to work under minimal supervision and make independent decisions. Must possess strong written and verbal communication skills and maintain positive working relationships.
Position Accountabilities
- Direct and manage day-to-day operations of the Society's disbursement functions including accounts payable, travel and expense program, corporate card program, payroll, and time and attendance system.
- Continuously monitor the effectiveness of existing technology and systems to ensure applicability and usefulness of systems.
- Responsible for oversight of tax compliance with the disbursement function including W-2, 1099, 1042-s and other related reporting.
- Provide strategic leadership, innovation, and planning with respect to disbursement policies and procedures.
- Assist with both internal and external audits to ensure complete, timely and accurate responses to information requests.
- Develops, updates, and maintains the Society's disbursement policies and procedures and assists with communicating, monitoring, and enforcing those policies.
- Ensures high levels of performance, achievement of goals, and quality of results through management and team members. Leads by example and create an environment that fosters process efficiency and effectiveness though encouraging ideas for process change.
- Build and maintain relationships by collaborating across units and departments to foster trust, commitment, accountability, and results.
- Analyze and evaluate business processes and recommend actions to streamline processes and improve operational efficiencies.
- Develop appropriate and useful measures and metrics to assess and understand department wide service levels, department and individual performance levels, customer satisfaction, and other information necessary to continuously improve the quality and efficiency of service.
- Actively support and contribute to ACS's commitment to diversity and inclusiveness.
- Approximately 10% business travel may be required.
- Other duties as assigned.
Knowledge, Skills, and Abilities
- Considerable knowledge of business processes and systems. Ability to work collaboratively and in partnership with IT to assess and improve technology needs.
- Deep understanding and appreciation for automation and the use of technology as an enabler of high-quality services and performance levels.
- Supervisory experience including ability to develop and lead staff.
- Excellent written and verbal communication skills.
- Has a high level of understanding of federal, state, and local legislative requirements on finance matters (accounts payable, payroll, and general accounting).
- Knowledge of not for profit or higher education culture, governance, structures, and mission.
- Demonstrated focus on customer service and compliance.
- Ability to transfer knowledge to co-workers in a collaborative and engaging manner.
- Strong analytical skills and experience and an understanding of how metrics and measures can drive innovation and service level quality.
Competencies
- Customer Focus: Builds customer confidence, is committed to increasing customer satisfaction, sets achievable customer expectations, assumes responsibility for solving customer problems, ensures commitments to customers are met, solicits opinions and ideas from customers, responds to internal customers.
- Teamwork/Management: Works collaboratively with others to achieve organizational goals. Excellent leadership skills and capable of managing and mentoring a finance team, particularly at a non-profit organization, including ability to inspire and motivate their team members, and fostering a collaborative and results-oriented work environment. Treats others with respect.
- Decision Making/Judgment: Recognizes problems and responds, systematically gathers information, sorts through complex issues, seeks input from others, addresses root cause of issues, makes timely decisions, can make difficult decisions, uses consensus when possible, and communicates decisions to others.
- Integrity/Ethics: Follows through on commitments and communicates honestly and encourages others to do so. Demonstrates integrity and ethics and acts in support of the Society's best interest.
- Strategic Thinking: Thinks strategically and provides financial guidance aligned with the organization's mission and strategic goals.
- Change Management: Sets challenging and productive goals for team, keeps team accountable for actions, provides leadership and motivation, provides resources and support, uses checkpoints and data to track progress, sets up systems and processes to measure results.
Candidate Requirements
- Bachelor's degree in accounting or finance, or related degree; MBA/CPA a plus.
- Minimum of ten years of experience with at least eight years in a leadership role. Non-profit or university accounting experience preferred.
- Experience and knowledge of procure-to-pay, including travel and expense.
- Extensive experience in designing new processes and integrating technology to provide services in finance, accounts payable, payroll and display measurable improvement in customer satisfaction.
- Proven ability to mentor and develop people.
- Strong project management skills and change management skills.
- Experienced with audits, internal controls, large financial systems, and processes.
- Excellent communication, collaboration, and analytical skills.
- Self-starter and strong desire to achieve results efficiently in a dynamic environment, and is passionate about quality, results, and progress.
DC-based: This role is based in our Washington, D.C. office. A reasonable rate of compensation for this position is between $183,000 and $248,000 per year.
ACS currently provides the following benefits for this position: paid vacation leave, paid sick leave, paid holidays, health insurance, flexible spending account or health care savings account, dental insurance, life insurance, vision insurance, retirement benefits, short- and long-term disability, and 4-week work from anywhere; each benefit is subject to the terms of the applicable program. Additional benefits may apply based on skills, experience, and location.
Any actual offer of employment, reflecting the total compensation package and benefits, will be made in the sole discretion of ACS. ACS reserves the right to amend or modify its employment benefits and compensation structure at any time.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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