About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
About the location:The Four Seasons Resort Mallorca is perched on the spectacular Formentor Peninsula and backed by panoramic vistas of the Mediterranean and the surrounding landscapes, the hotel was originally opened in 1929 within an expansive private estate. Currently undergoing restoration and renovation, this stunning historic property is scheduled to open its doors as a Four Seasons resort in June 2024.
Assistant Director of Events - Four Seasons Hotel Mallorca at Formentor, SpainThe Role of Assistant Director of Events:
We currently have an opportunity for an Assistant Director of Events to join our team at Four Seasons Resort Mallorca at Formentor, Spain! Our Assistant Director of Events has a clear sales and creative approach, enjoys the pro-active sales part as much as planning for events and groups alike. Conducts all aspects of negotiation and organization of groups and events.
The Assistant Director of Events provides leadership and guidance to the catering and events team within the Resort. The position has overall responsibility for achieving catering revenue goals, guest and employee satisfaction and the financial performance of the department. This position will be based at Four Seasons Resort Mallorca at Formentor. This position reports to our Director of Marketing.
RESPONSIBILITIES- Negotiate with clients through creative and attractive menu presentations and event proposals to achieve maximum revenue/profit potential while satisfying client needs.
- Finalize the requirements of confirmed bookings while maximizing revenue potential through upselling and ensuring effective communication with all departments for the success of the event.
- Conduct site visits with potential clients.
- Verify that all involved departments have the most updated information regarding group and event requirements.
- Supervise the execution of all groups & events.
- Attend meetings with hotel staff and clients, including Morning Operations Briefing, Banquet Event Order Meeting, Sales Meeting, and others.
- Keep Golden Sales & Catering and Opera constantly up to date with the latest client information.
- Make timely decisions that balance client needs with the financial, safety, and staffing goals of the hotel.
- Find solutions to challenges that may arise during events/groups and keep the Planning Committee informed of any issues.
- Act as the liaison for all vendor/supplier related client needs.
- Contribute to the preparation of forecasts and budgets.
QUALIFICATIONS AND SKILLS- Excellent Spanish and English communication skills (verbal and written).
- Positive attitude and effective interpersonal skills.
- High level of creativity and attention to detail.
- High level of organizational skills.
- Outgoing and open-minded personality with leadership experience.
- Previous experience in a similar position (minimum of 1 year) within Luxury Hospitality.
- Proficiency in Microsoft Office software: Word, Excel, PowerPoint, Publisher.
- Knowledge of Golden Sales & Catering and Opera is preferred.
Four Seasons Hotels and Resorts can offer what many hospitality professionals dream of; the opportunity to build a life-long career with global potential and a real sense of pride in work well done. We look for talent who share the Golden Rule - people who believe in treating others as we would have them treat us.
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