General Manager | Crash Champions Careers
Job Information
General Manager - Fountain Valley, California
At Crash Champions, we believe the difference is trust. Crash Champions is one of the fastest growing and most exciting brands in the collision repair industry, serving customers and business partners at more than 600 state-of-the-art repair centers in 36 states across the U.S.
Responsibilities
- Meet or exceed location revenue goals and other KPIs by managing the front and back of the shop from vehicle intake through delivery.
- Responsible for assigning repair jobs to Body Technicians and prioritizing vehicles for teardown or paint.
- Support teammates during peak times by receiving customers, checking-in vehicles, and writing estimates as needed.
- Ensure all repairs meet Crash Champions and I-Car quality standards, and uphold back of shop PPE protocol for teammate safety.
- Complete shop payroll and staffing in a timely manner, ensuring adherence to punch-in/out guidelines.
- Communicate with team members to ensure production is moving as needed to meet delivery requirements.
- Write complete estimates after full disassembly and damage discovery, updating as necessary.
- Responsible for interviewing, hiring, and coaching teammates for performance and growth opportunities.
Qualifications
- Knowledge of the collision industry, including insurance procedures and requirements.
- Aptitude in decision-making and problem-solving.
- Ability to lead and work collaboratively with others.
- Demonstrated ability to meet deadlines and achieve successful results.
- Proficient knowledge and use of estimating software, such as CCC ONE Total Repair Software.
- Valid driver’s license required.
Benefits
Competitive pay, weekly paychecks, 401K with company match, and additional elective benefits.
Crash Champions is an equal-opportunity employer, providing opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
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