Company Description
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Job Description
Reporting to the Director of Security, responsibilities and essential job functions include but are not limited to the following:
- Consistently offer professional, friendly and engaging service
- Ensure the overall safety and security of the hotel guests, colleagues and hotel premises
- Act as a member of the Emergency Response Team, responding in cases of fire, accident, safety concerns and calls for medical assistance
- Ensure that any violations to law or hotel policy are investigated and reported
- Respond to all emergency situations and provide First Aid and C.P.R. as required
- Correct and report any fire hazards or health and safety hazards
- Report and investigate occurrences of accidents, complaints, criminal activity, and crisis situations
- Conduct regular floor patrols, cash counts and crowd control
- Conduct departmental key control audits and maintain key control records
- Maintain computer records of all actions in a Daily Activity Report
- Assist guests regarding hotel facilities in an informative and helpful way
- Follow department policies, procedures and service standards
- Follow all safety policies
- Other duties as assigned
Qualifications
- Previous experience in a Security role required
- Computer literate in Microsoft Windows applications required
- Certification in CPR First Aid required
- University/College degree in a related discipline preferred
- Must possess a professional presentation
- Strong interpersonal and problem-solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fast-paced environment
- Ability to work cohesively with fellow colleagues as part of a team
- Ability to focus attention on guest needs, remaining calm and courteous at all times
Hourly Rate: $25.75 Gross Hourly
Physical Aspects of Position (include but are not limited to):
- Frequent standing and walking throughout shift
- Occasional lifting and carrying up to 30 lbs.
- Frequent kneeling, pushing, pulling, sitting
- Occasional ascending or descending ladders, stairs and ramps
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