ABOUT THE COMPANY
Republic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services. Our industry-leading commitments to advance circularity and support decarbonization are helping deliver on our vision to partner with customers to create a more sustainable world.
In 2023, Republic’s total company revenue was $14.9 billion, and adjusted EBITDA was $4.4 billion. We serve 13 million customers and operate more than 1,000 locations, including collection and transfer stations, recycling and polymer centers, treatment facilities, and landfills.
Although we operate across North America, the collection, recycling, treatment, or disposal of materials is a local business, and the dynamics and opportunities differ in each market we serve. By combining local operational management with standardized business practices, we drive greater operating efficiencies across the company while maintaining day-to-day operational decisions at the local level, closest to the customer.
Our customers, including small businesses, major corporations and municipalities, want a partner with the expertise and capabilities to effectively manage their multiple recycling and waste streams. They choose Republic Services because we are committed to exceeding their expectations and helping them achieve their sustainability goals. Our 41,000 team members understand that it's not just what we do that matters, but how we do it.
Our company values guide our daily actions:
- Safe: We protect the livelihoods of our colleagues and communities.
- Committed to Serve: We go above and beyond to exceed our customers’ expectations.
- Environmentally Responsible: We take action to improve our environment.
- Driven: We deliver results in the right way.
- Human-Centered: We respect the dignity and unique potential of every person.
We are proud of our high employee engagement score of 86. We have an inclusive and diverse culture where every voice counts. In addition, our team positively impacted 4.6 million people in 2023 through the Republic Services Charitable Foundation and local community grants. These projects are designed to meet the specific needs of the communities we serve, with a focus on building sustainable neighborhoods.
POSITION SUMMARY: The Area Director, Operations Support provides leadership, oversight and coordination to the Area’s operational plan, goals and major initiatives. The Area Director, Operations Support works with field operations to ensure durability of standards and processes and provides expertise in functional areas such as fleet and equipment maintenance, environmental compliance and safety and plays an essential role in building the capability of the field teams to consistently execute on business plans and budgets, ensuring an optimal customer experience for the Company’s customers.
PRINCIPAL RESPONSIBILITIES:
- Provides expertise, analysis, input, information and actions to improve operations performance; focuses on operations activities and processes for collection and post collection sites as well as functional areas such as fleet maintenance, safety and environmental compliance.
- Actively champions and supports all Republic programs and has oversight of the Area Safety Director, Area Operations Manager, Area Driver Trainer, Area Post Collections Manager, Area Recycling Manager, Area Engineering & Environmental Manager to support Company safety initiatives.
- Works closely with the Director of Operations to improve the performance of Supervisors, Operations Managers, and General Managers in setting priorities and goals in order to optimize operations.
- Identifies favorable / unfavorable trends and opportunities to reduce operating cost across the Area.
- Directs and coordinates operations programs / plans including but not limited to Blue Crew, emergency response and disaster recovery efforts, and acquisition and contract start-up(s).
- Assists in the creation, development and implementation of the Company operations strategy and other Company-wide initiatives.
- Collaborates on, aids establishment of and supports compliance with Company standards and best practice operating procedures and processes; drives the One Republic Way.
- Collaborates with the Director of Operations and local site leadership to identify issues, lead root cause analyses and develop remedial action plans. Provides targeted expertise to lead on-site activities to address cultural, process or operational challenges.
- Performs other job-related duties as assigned or apparent.
PREFERRED QUALIFICATIONS:
- Minimum of 4 years of experience in the waste industry or a related industry that included significant exposure to collection/hauling operations.
- Minimum of 3 years of experience in a supervisory or management role.
- Minimum of 3 years of experience in the oversight of operations and P&L responsibility.
Rewarding Compensation and Benefits
Eligible employees can elect to participate in:
• Comprehensive medical benefits coverage, dental plans and vision coverage.
• Health care and dependent care spending accounts.
• Short- and long-term disability.
• Life insurance and accidental death & dismemberment insurance.
• Employee and Family Assistance Program (EAP).
• Employee discount programs.
• Retirement plan with a generous company match.
• Employee Stock Purchase Plan (ESPP).
The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.
EEO STATEMENT: Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law.
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