About The Role
This is a remote opportunity.
Novartis is more than an organization. It is a thriving community where talented people can truly belong. Working closely and collaboratively, we achieve a collective impact that is far greater than any of us could achieve alone.
When we put our heads together, we can do brilliant work. And when we do brilliant work, we can achieve remarkable things for the world. Every advance we make, however large or small, helps to improve the lives of patients and their families. It inspires us to go further, always seeking 'better' for the people relying on us.
Job Purpose:
The ED, National Sales Director (NSD) will be a strategic and transformative leader responsible for inspiring and leading a strategic and agile field force, focusing on problem solving and enhancing the customer experience to drive sales performance. This includes working with their national team to develop and implement localized business strategies based on internal and external insights. He/she will inspire, lead, and develop a high-performing team in a dynamic and complex market. They will drive the execution of key strategic objectives in support of the TA nationally and in partnership with the TA Head of Sales.
The ED, NSD will be responsible for developing, orchestrating, and executing the overall national and specific regional commercial customer engagement strategy in support of disease area strategies by deeply understanding the needs of key regional accounts and the local healthcare ecosystem to create a frictionless experience for accounts and to best support patient access and education. He/she will be responsible for driving sales performance and profitability of the TA portfolio brands in the designated area, successful execution of new product launches, developing overall business strategies for the designated area sales organization and working with and developing a high-performing team.
Major Activities:
- Successfully execute business strategies that translate to meeting and/or exceeding sales performance goals for the Therapeutic Area (TA).
- Inspire and lead nationwide team of Customer Engagement, including Regional Directors, Area Business Leaders, and Territory Account Specialists to enhance customer experience.
- Build deep understanding of customers and key stakeholders and use the knowledge to design promotional strategies that drive sales performance.
- Lead, create and execute key prioritized strategic initiatives across TA Integrated Product Strategy Team in partnership with other functions.
- Integrate and localize marketing strategies and develop business plans that consider collaboration partner and cross-functional team.
- Ability to embrace and instil test-and-learn mind-set to implement, learn and iterate with speed and agility.
- Allocate budgeted resources to meet regional sales targets, improve ROI and adjust according to identified opportunities and risks through the fiscal year.
- Ensure appropriate tailor and positioning of new products and services to respond to customer’s needs.
- Collaborate with matrix business partners and senior management including cross-collaborative business partners, such as Marketing, Patient Services, and Market Access.
- In alignment with Legal, Ethics and Compliance policies, foster innovation in our promotional model and communicate best practices throughout the TA.
- Ensure thorough understanding of the payer landscape and reimbursement process.
- Build best-in-class diverse Customer Experience team through talent acquisition, succession planning and development of associates.
- Create inclusive and patient-focused culture built on Novartis Values & Behaviors. Ensure full team alignment to and ownership of NPC Code of Conduct and all Legal, Ethics and Compliance Policies.
Leadership & Functional Competencies:
- Deep understanding of and ability to collaborate and adapt to multiple stakeholders with diverse thinking to meet business needs.
- Ability to lead through change and ambiguity.
- Comfort with decisiveness and risk taking; has ability to manage through a crisis.
- A strong leader who can serve as a role model for the organization; outstanding interpersonal skills; a track record in successfully fostering teamwork and developing team members; collaborative style.
Role Requirements:
- Bachelor's degree required; MBA preferred.
- Minimum of 10-15 years diverse commercial pharmaceutical experience.
- Proven track record of second line sales leadership, attracting, developing, and retaining diverse talent and high-performing teams.
- Experience managing large teams (100-300 people) and complex budgets.
- Solid business and financial acumen.
- Effectively and proactively leverage analytics, tools, and competitive strategies to consistently deliver results.
- Prepare field organization for the launch of future indications while taking a strategic view of national and local go to market launch strategies.
- Leadership in driving an ‘unbossed’ culture through collaboration, influencing and leading complex change.
Company will not sponsor visas for this position.
Driving is an essential function of this role, meaning it is fundamental to the purpose of this job and cannot be eliminated.
COVID-19 Vaccine Policy (customer-facing roles only): While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time, employees working in customer-facing roles must adhere to and comply with customers’ credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions.
EEO Statement:
We are Equal Opportunity Employers and take pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. We are committed to building diverse teams, representative of the patients and communities we serve, and we strive to create an inclusive workplace that cultivates bold innovation through collaboration and empowers our people to unleash their full potential.
Accessibility and Reasonable Accommodations: Individuals in need of a reasonable accommodation due to a medical condition or disability for any part of the application process, or to perform the essential functions of a position, please let us know the nature of your request, your contact information and the job requisition number in your message:
- Novartis: e-mail us.reasonableaccommodations@novartis.com or call +1 (877)395-2339
- Sandoz: e-mail reasonable.accommodations@sandoz.com or call: +1-609-422-4098
Why Novartis: Our purpose is to reimagine medicine to improve and extend people’s lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here: https://www.novartis.com/about/strategy/people-and-culture
You’ll Receive: You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook. https://www.novartis.com/careers/benefits-rewards
Commitment to Diversity & Inclusion: Novartis is committed to building an outstanding, inclusive work environment and diverse teams’ representative of the patients and communities we serve.
Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to learn more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork.novartis.com/network
Division: US
Business Unit: CUSTOMER ENGAGEMENT
Work Location: East Hanover, NJ
Company/Legal Entity: Novartis Pharmaceuticals
Functional Area: Sales
Job Type: Full Time
Employment Type: Regular
Shift Work: No
Early Talent: No
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