Community Management Team Lead (ORM Team)
Marketing location_on Remote: Spain
Hi there!
We are Semrush, a global IT company developing our own product—a platform for digital marketers. New stars are born here, so don’t miss your chance.
This is our Community Management Team Lead role for idea generators, planning geniuses, and natural-born analysts.
Responsibilities:
- Own, develop, and execute Semrush’s community strategy that aligns with the company’s business goals.
- Facilitate community campaigns, initiatives, and experiments; identify new opportunities for community engagement.
- Work with community managers to improve the quality of the brand’s communication with our community continually.
- Supervise community growth and optimize its engagement.
- Be a point of escalation for Community Managers and organize the team in online reputation cases.
- Build and maintain relationships with the company’s various departments and support them with communication strategies for their products and launches.
- Lead the Community Team and provide hands-on support with the team’s daily tasks.
- Motivate, coach, and inspire the Community Team to achieve our team goals.
- Work with the Head of Social & Community to upskill the community team and support their continued development.
Marketing
The Marketing team does much more than just promote and advertise Semrush products. They also inspire marketers around the world with their work.
Colleagues from this team are responsible for establishing marketing strategies and conducting market target audience research. They work with content, create and implement advertising campaigns through multiple promotion channels. The team is also closely involved with the Development, Design, Customer Success, and Sales teams. Web content, newsletters, banners, references in the media–all this is created by our Marketing experts.
The Marketing team is truly international and dispersed across the globe. But despite the differences in locations and time zones, our teams work tirelessly together on their common goal: to support one billion marketers in achieving their goals. Can we do it? Certainly!
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