The Deputy Chief Information Officer (DCIO) reports directly to the Chief Information Officer (CIO) and provides leadership and guidance in critical areas of technology administration at the College, including budgeting, resource development and allocation, policy formation, technology evaluation, and service development, delivery, and deployment. Aids the CIO in managing business operations to improve cost effectiveness, service quality, and IT operational effectiveness. The DCIO will have direct leadership and oversight of the Client Services (Help Desk, Desktop Support etc.) and Infrastructure (Networking, Telecom & System Administration and Data Center Operations). This includes applications, telecommunications, networking, desktop technology, hardware, software, project management, vendor relationships, etc. Additionally, the DCIO analyzes technology trends and advancement in areas of specialization and plans for the long-term direction of the IT organization. With the approval of the President, acts on behalf of the CIO or in the absence of the CIO.
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