At Bone Dry Roofing, we believe in fostering an environment where our employees feel like family, and we are seeking a passionate and experienced Manager to lead a new team that you will help build. As the General Manager, you will be responsible for nurturing a warm and supportive atmosphere, driving exceptional customer service, achieving sales and profit targets, and ensuring the overall success of our market location. We are looking for a dynamic leader who values teamwork, empathy, and accountability.
The Bone Dry Roofing mission is "To Ensure Peace of Mind for our customers and each other by delivering the Bone Dry Experience."
Duties and Responsibilities- Demonstrate entrepreneurial spirit and ownership while aligning with established SOPs, service standards, and our overall mission.
- Ensure budgets and financial operational goals are met by working with the Regional Manager (RM) to ensure the market location is adhering to Bone Dry policies and procedures.
- Assess the need for additional staffing and collaborate with the RM on any additional or replacement needs.
- Responsible for the hiring, training, retention, evaluation, review, transferring, supervision, development, and discipline of employees.
- Prepare budgets and financial goals in collaboration with RM for your assigned market.
- Manage workflow and expenses to ensure maximum efficiency and profitability.
- Manage collections and ensure collections procedures are being followed.
- Accountable for your assigned location's financial results.
- Work with the RM to implement Bone Dry's established procedures and operations procedures to ensure the highest level of operational efficiency and customer service.
- Responsible for ensuring employees follow the procedures outlined in the BDR Mission, Strategic Plan, Service Standards, and SOPs.
- Continually assess the business climate, sales and production backlogs, inventory, and staffing. Make recommendations for adjustments to the Regional Manager.
- Act as a representative of Bone Dry for the community and public relations.
- Promote the Bone-Dry brand in all interactions, internally and externally.
- Resolve customer complaints and warranty issues.
- Work closely with the RM, your team, manufacturers, and suppliers to maintain positive relationships and win/win negotiations.
- Fill in where needed for sales, production, or administration roles as work dictates and be able to perform all the tasks within your supervision.
- Work closely with other market RMs and GMs to implement storm plans and share resources to capture revenue.
- Keep team members informed of operational (policies/procedures) changes, as well as inspired to embrace cultural initiatives and company/market changes resulting from growth or new direction.
- Ensure the smooth and effective onboarding of all new team members by providing them with the tools, access, and dedicated time for such, as well as an overview and regular check-ins on their development goals and opportunities.
- Provide guidance and direction to all team members regarding professional development.
- Ensure a safe work environment, communicate the safety plan, and perform job site audits.
- Responsible for weekly payroll deadlines and accuracy.
- Responsible for fleet/property maintenance (trucks and offices are kept clean and in good working order).
Compensation and Benefits- Compensation $85k plus, contingent upon experience.
- $25,000 company-paid life insurance policy.
- Company-paid Short Term Disability policy.
- Medical, vision, and dental insurance available.
- 401(k) plan with 3% automatic company contribution.
- PTO, vacation, and sick time.
- Company cell phone, truck, fuel, and expense card provided.
This position is planned for a new location opening in early 2025 in the Southeast, United States. More information will be discussed upon applying. The selected candidate will participate in 5 to 6 months of training. The majority of training will be held in Indianapolis, IN, prior to opening. In 2023 Bone Dry Roofing was named 'Roofing Contractor of the Year' by the NRCA's official magazine, Roofing Contractor Magazine. In 2024 we were recognized by the Indiana Chamber as a 'Best Places to Work' in Indiana. We have a culture that is second to none and are looking for someone who takes pride and ownership in what he or she does, as we do. To learn more about Bone Dry Roofing visit: https://bonedry.com/indianapolis/?utm_source=directories&utm_medium=directories&utm_id=BDR-DIG-DIR-GENI-INDY-PHO-DIRECTORY-202402-DIRECTORIESINDY
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