Location: Miami Lakes, FL, US, 33016
Company: Popular
Workplace Type: Hybrid
OD Senior Consultant
At Popular, we offer a wide variety of services and financial solutions to serve our communities in Puerto Rico, United States & Virgin Islands. Our employees are dedicated to making our customers' dreams come true by offering financial solutions at each stage of their life.
Full Time Job Opportunity
Region Locations
Hybrid / San Juan, PR or Miami Lakes, FL
General Description
We are seeking a dynamic and experienced Change Management Program Lead (Sr. Organizational Development Consultant) with a proven track record in overseeing organizational change programs and managing a portfolio of change projects. The ideal candidate will have experience in leading transformational change initiatives, managing multiple change projects simultaneously, and in using the ADKAR model consistently (Prosci).
Essential Duties and Responsibilities
- Oversee a change program with a portfolio of organizational change projects led by other change practitioners, ensuring alignment with overall program objectives and organizational priorities.
- Lead the development and implementation of change management strategies and plans, leveraging the ADKAR model, to support the successful execution of complex organizational change or transformational change initiatives.
- Ensure consistency (among change practitioners) and successful execution of change initiatives according to the established change management framework, tools, and systems.
- Analyze and provide visibility about the intersections of change initiatives, including collisions, potential change fatigue and compounding stakeholder impacts surfacing from overlapping changes as identified in the change portfolio.
- Work closely with cross-functional teams (within and outside of HR) to assess change impacts, identify stakeholders, and develop communication and engagement strategies aligned with the ADKAR model.
- Lead the planning and perform hands-on execution of change management activities, including sponsor plan, stakeholder analysis, communication plan, measurement, and resistance management.
- Lead measurement and evaluation strategy to determine change adoption and measure ROI of change efforts vs. impact; be able to turn data/measurement into concrete insights and recommendations.
- Provide expertise, best practices, and coaching to project teams and organizational stakeholders throughout the change management process.
- Create and deliver impactful presentations and communications (Spanish and English) for executive audiences.
- Monitor and measure the effectiveness and sustainability of change management initiatives, and adjust strategies and plans as needed.
Supervisory Responsibilities
This job has no supervisory responsibilities but in special circumstances may lead the work of others.
Education
Master's Degree in Human Resources, Business, Organization Development, Leadership, or Industrial Psychology (or related degree).
Experience
A minimum of eight (8) years of related experience.
Preferred Certifications / Licenses
- Organizational Development
- Coaching
- Strong written and spoken Spanish and English abilities
- Strong PowerPoint and presentation skills
Other Qualifications
- Proven experience in overseeing change programs and managing a portfolio of change projects.
- Experience leading and executing change management in business and technology transformations.
- Strong understanding of change management principles, methodologies, and tools, with a focus on the ADKAR framework.
- Excellent project management skills, with the ability to manage multiple priorities and deliverables simultaneously.
- Exceptional communication and interpersonal skills, with the ability to effectively engage with senior stakeholders.
- Proficiency in the Microsoft suite of products (i.e., PowerPoint, Excel, Outlook, and Word) and other presentation software.
- Ability to work with multiple projects and tasks with minimum supervision.
- Excellent organization capacity to define priorities, meet deadlines, and flexible to change.
- Knowledge on project coordination, identification of business needs, work plan, budget control, time management, resource allocation, team management and status reports.
- Strong oral and written communication skills and fully bilingual (English/Spanish).
- Travel might be required.
Values
Passion for People
Succeed Together
Own Every Moment
Build the Future
Additional Requirements
The information provided here is only a general guide as to the nature of the position and does not constitute an exact description of the goals, tasks, duties and responsibilities of the position.
Important: The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary.
Popular is an Equal Opportunity Employer
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