Position Overview
The Digital Customer Experience (DXC) team's Customer Success domain is looking for a Senior Software Engineer, Backend. You will report into Senior Manager, Engineering. You will focus on delivering reliable and scalable backend API services to support the frontend web experiences for our customers, providing new ways for them to interact with Autodesk. You will help contribute to the backend development of our Learn platform, using Node.js, Java, Python, Docker and other web and DevOps technologies. This requires understanding complex requirements, back-office systems, and user experience flows, all while delivering a feature-rich support platform to have direct impact on our customers.
Responsibilities
- Help design and implement well-architected and scalable service web architectures through the evaluation, integration and deployment of open source and commercial components
- Design, code, test, debug and document our functional components to ensure that software meets business, quality and operational needs
- Build high-quality code following unit testing and test-driven development
- Evaluate and address issues related to performance, stability, scalability, and extensibility of the systems
- Promote and participate in code and document reviews, providing mentoring where it makes sense
- Collaborate with peer organizations and support organizations on technical issues and provide guidance
- Interpret and translate our needs to technical requirements and accurate estimates
- Recommend tools, technologies and processes to ensure the highest quality and performance is achieved
- Work with team to troubleshoot code level problems
- Apply deep technical expertise to resolve challenging programming and design problems
- Focus on scalability, security and availability of all applications and processes
- Contribute to the design and architecture to enable secure, scalable and maintainable software
- Contribute to risk identification and risk mitigation strategies associated with the architecture
- Contribute to technical roadmap and technical debt elimination, balancing time, resource, and quality constraints to achieve strategic goals and requirements
Minimum Qualifications
- BS/ MS in Computer Science or equivalent work experience
- 6+ years hands-on backend experience developing scalable, reliable backend API services and software applications
- 4+ years experience with Node js
- Experience with back-end programming in a Java environment or Python
- Experience working with React web frameworks
- Experience designing, and building REST APIs, web services
- Experience with Docker, CI/CD pipelines, and writing build scripts
- Experience with Git, Jenkins
- Experience with Amazon Web Services (i.e. EC2, S3, IAM, RDS, CloudFront, CloudWatch, Lambda, CloudFormation, and others) or similar cloud infrastructure
- Understanding of PCI compliance and security best practices
- Familiarity with responsive web design
The Ideal Candidate
- You enjoy partnering with UX, QA, product, analytics, and any other involved teams to ensure the best final result
- You see the future impact of server-side frameworks and are excited to solve the opportunities and challenges they present
- You think that microservices and well-defined APIs are superior to monolithic applications
- You are interested in DevOps and the benefits of a strong CI/CD pipeline
- You write clean, testable code and help others do it too
- You are comfortable with Agile and participating in sprint ceremonies
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