Travelers Insurance Company - Managing Director, Medicare & Debt Resolution - Augusta, Maine
Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
Job Category: Claim
Compensation Overview: The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
Salary Range: $121,000.00 - $199,700.00
Target Openings: 1
What Is the Opportunity?
This position will create and direct comprehensive strategies for addressing and resolving various types of debt, including Medicare, to deliver positive financial outcomes. This role requires leveraging economic and industry insights to address complex regulatory challenges. It involves strategizing in a multifaceted environment, managing diverse debt resolution processes, including lien analysis and Conditional Payments. This leader also supervises compliance and reporting duties as a Registered Reporting Entity for Travelers and other clients.
Forge and leverage relationships, internally and externally to navigate this ever-changing landscape of federal and state regulatory requirements, keeping us ahead of the curve and represents Travelers at industry related conferences and forums.
What Will You Do?
- Claim Strategy:
For specific national line of business initiatives develops and directs strategies and business plans for product, program or functional development / enhancements, designs, marketing, best practices, system development, management of vendors, policies and procedures, management of legislative and regulatory issues customer service and claim technical support. - Collaborates across Claim and the Enterprise to develop and direct national short and long term strategies and business plans for line of business initiatives to increase profitable growth and productivity, reduce expenses and improve results and customer service.
- Identifies new improvement or innovative opportunities, and understands, assesses and removes barriers to success.
- Accountable for vendor strategies including vendor selection, negotiation and contracting.
What Will Our Ideal Candidate Have?
- Comprehensive financial acumen and analysis skills preferred.
- Comprehensive knowledge and skills in identifying and analyzing alternative business strategies preferred.
- Comprehensive knowledge of claim processes and systems preferred.
- Previous leadership experience preferred.
What is a Must Have?
- High school diploma or GED required.
- A minimum of five years claim, insurance or financial services related experience required.
What Is in It for You?
- Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
- Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
- Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
- Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
- Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
Employment Practices
Travelers is an equal opportunity employer. We believe that we can deliver the very best products and services when our workforce reflects the diverse customers and communities we serve. We are committed to recruiting, retaining and developing the diverse talent of all of our employees and fostering an inclusive workplace, where we celebrate differences, promote belonging, and work together to deliver extraordinary results.
To learn more about our comprehensive benefit programs please visit here.