Start something good. Empower your career. Become an employee owner at Cenlar.
Employee owners have made Cenlar the nation’s leading mortgage loan subservicer. Our unique culture is defined by our core values of respect, trust, integrity, and care. Company ownership, a promote-from-within philosophy, and opportunities for continuous professional growth make Cenlar a great place to launch or boost your career. Consider this opportunity to join our team as Chief Compliance Officer.
The Chief Compliance Officer (CCO)/BSA Officer is a senior management position that reports directly to the Chief Risk Officer. The CCO provides effective oversight of Cenlar’s Compliance Management System, which includes developing, implementing, and monitoring the Compliance Management System framework and ensuring the company operates within Board of Director’s approved Compliance Risk limits. The CCO has direct responsibility for the Compliance Department, embedded within the second line of defense. The CCO has sufficient stature and expertise to credibly challenge first line senior management on the first line’s compliance risk-taking and risk management activities. The CCO consistently engages with the first line of defense business unit risk managers to keep apprised of the issues and changes emerging within the business, impact on compliance risk and controls and remediation plans taking place to mitigate those risks.
Responsibilities:
- Responsible for reporting and communicating the state of compliance management and emerging risks to the Management Committees, the Regulator and the Board.
- Effective leader with peers and team. Experienced track record in growing compliance culture and transforming first line business practices
- Strong communication skills and ability to influence and drive commitments.
- Report to the Board Risk Committee material Compliance Risks, emerging Compliance Risks and the overall status of the Compliance Management System;
- Strong technical compliance knowledge and proven track record for refining and maintaining an effective compliance framework, able to articulate key controls and how they provide an opportunity for credible challenge, demonstrated success with improving business outcomes
- Oversee and direct the annual independent Compliance Risk Control Self-Assessment, based on a defined methodology, covering the inherent risk, control effectiveness, and residual risk of key laws and regulations; develop associated monitoring and testing practices;
- Continue to manage and enhance Cenlar’s CMS (Compliance Management System)
- Maintain policies and procedures compliant with state and federal consumer financial laws
- Partner with the First Line units and Legal to research legislation and design and implement policies, procedures, and controls necessary to comply with regulation;
- Participate in projects spanning various lines of business to implement compliance controls
- Serve as the in-house Compliance and expert on all federal/state and GSE regulations and laws;
- Facilitate the flow of information between company personnel and regulatory agencies; Seasoned experience working in a mid to large size regulated entity with strong experience in managing expectations, building and fostering relationships and maintaining effective reporting and communications with the Regulator; OCC experience
- Ensure ongoing changes are implemented in a manner that maintains regulatory compliance;
- Analyze, interpret, summarize, and communicate the impact of proposed laws and regulations to senior management;
- Design and enhance risk assessments to evaluate the impact of controls on the inherent risk of federal and state consumer financial protection laws and regulations;
- Boost the development of protocols and automation to monitor compliance controls;
- Monitor and analyze customer complaints involving potential legal issues and any UDAAP or Fair Lending practices; develop metrics to ensure responses are handled timely and accurately, and root causes, red flags or adverse trends are identified
- Serve as the Bank Secrecy Act (BSA) Officer, implementing and overseeing Cenlar’s BSA/AML/OFAC Program
- Educate directors, management and employees on compliance responsibilities associated with their positions, reviews and approves compliance related training content and assists in establishing specific compliance accountability components associated with applicable job functions
- Work with Training team to develop an effective compliance training program, including appropriate introductory training for new employees as well as ongoing training for all employees and managers
- Experience in financial services loan processing/mortgage servicing; sub-servicing working knowledge a plus.
- Demonstrated willingness to understand and learn the unique aspects of mortgage subservicing and Cenlar’s business priorities
- Effective leader with peers and team
- Appropriately assess risk when business decisions are made, include but not limited to compliance and operational risk. Demonstrate consideration for Cenlar’s reputation as well as our clients, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards
- Ensure all activities are in accordance with Cenlar’s approved risk appetite statement and applicable compliance and regulatory requirements.
Qualifications:
- Bachelor’s degree or equivalent experience
- Minimum of 15 years of experience in mortgage banking compliance or mortgage lending compliance
- Certified Regulatory Compliance Manager (CRCM) Certification required
- Strong understanding of regulatory processes, activities, and requirements of a mortgage servicing company
- Ability to build effective relationships with a proven ability to build trust and credibility through strong interpersonal skills, communications, actions, and presence
- Knowledge of compliance risk management concepts, frameworks, methods, and good governance practice
- Prior senior leadership experience required
- Ability to present differing opinions and credibly challenge management while maintaining a high degree of professionalism
- Strong analytical skills
- Dedicated to integrity, producing high quality results, and meeting deadlines
- Excellent leadership skills demonstrated through ownership of issues seen through to resolution, providing sound guidance to others, and positively influencing organizational culture
- Outstanding communication skills, both oral and written, and the ability to communicate clearly at all levels of the organization
- Specific Certifications/Qualifications: CRCM or Risk Certification with Risk Experience (Certified Regulatory Compliance Manager). CAMS (Certified Anti-Money Laundering Specialist). Certified Fraud Specialist. The CRCM is for compliance and CAMS is for the BSA portion. For the BSA, you do need to ensure there is some type of certification and prior history as that is a requirement of the BSA Officer, in addition to being board appointed.
Total Rewards:
As an employee-owner at Cenlar, you’ll receive an outstanding benefits package that includes paid medical, dental, and life insurance, 401(k), and tuition assistance as well as opportunities for training and professional advancement.
Cenlar is a drug-free workplace and an equal employment opportunity/affirmative action employer M/F/D/V/SO.
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