Company Intro
https://www.lassd.org/careers/
Job Description/Duties
Position Summary:
Under the supervision of the Senior Attorney or attorneys, provide case management, support and assessment, resource identification, and other assistance necessary to ensure that clients get their basic needs met and are able to access appropriate services to keep their housing or locate new housing. Coordinate services within LASSD legal teams and other community legal providers and community-based organizations. Handle complex case management work.
Essential Functions:
- Assess the nature and scope of clients’ issues and identify needed resources.
- Assist with case assessment, strategy, and management, including case planning with clients, coordination with service providers, and advocacy for consumers at meetings.
- Travel to client locations, court or other necessary locations that may be needed to help the client in addressing their housing problem.
- Assist the client in staying in their current housing situation or finding other appropriate housing for the client.
- Assist individuals who are clients of LASSD by assessing his/her needs and problems, referring, advising, or representing the client according to established protocols and guidelines.
- Conduct community outreach activities to client-run groups, family-focused groups and organizations, caregivers, providers, and professional groups/agencies throughout the county.
- Enter required information on each case into the database and maintain the confidentiality of all information.
- Collect data documenting case work performed, track outcome of service intervention, and follow-up as needed.
- Participate in all assigned meetings, staff development, and training as required.
- Upon request of Senior or Lead Attorney, perform additional duties consistent with abilities and need for services.
- Compliance with all program and grant requirements.
- Other duties as may be assigned by the Senior or Lead Attorneys.
Job Criteria
Qualifications:
- A bachelor’s degree in social work, counseling, or related field plus at least two years of experience in substance abuse or mental health services preferred.
- Must have excellent oral and written communication skills, be self-directed and flexible, and have experience working with diverse populations including those with history of substance abuse, those from culturally distinct groups, limited English proficiency and those with disabilities.
- Respond to clients in a calm, empathetic, and professional manner while directing the conversation to the pertinent issues.
- Possess the ability to communicate information effectively, analyze resource needs and set a preferred course of action.
- Facilitate involvement of government, social service agencies, and community-based organizations to resolve consumers’ housing needs as well as other short-term social service needs in coordination with the LASSD teams.
- Identify resources for necessary legal, social, medical, or behavioral health services; address housing needs and serve as a navigator to link consumers with needed resources.
- Must have a commitment to the rights and empowerment of clients.
- Demonstrated written and verbal communication skills.
- Ability to work independently as well as support team efforts, and to strategize and plan so as to timely and consistently meet grant deliverables and reporting requirements.
- Must have reliable transportation.
Desired Knowledge, Skills, and Abilities:
- Fluency in written and spoken Spanish preferred.
- Demonstrated commitment to serving low-income people.
- Ability to work successfully with people from diverse backgrounds.
- Experience in providing social services including intake, interviews, and research related to legal issues, and experience in the field and understanding of related systems, laws, and regulations of housing.
Salary and Benefits:
The Housing Case Manager position is a non-exempt position with an hourly pay range of $24.73- $34.62. The starting pay rate is $28.58. In addition, there is a bilingual pay increase of 2% for passing an oral test and 2% for passing a written test for threshold languages other than English.
LASSD offers a generous benefits package, a 35-hour workweek, paid vacation leave and sick leave and 100% employer-paid medical premium, 50% employer-paid premium for dependents under LASSD health plan, as well as dental, vision, and life benefits.
Hybrid Work Environment:
Legal Aid Society of San Diego (“LASSD”) has adopted a hybrid work environment in which most staff are required to work in the office part of the week and permitted to work remotely for the remainder of the week, provided their job duties allow.
Diversity and Inclusion:
It is vitally important to LASSD that we represent the community that we serve. LASSD is a signatory to the San Diego County Bar Association’s Diversity Pledge. We pledge to promote diversity and inclusion through hiring and retention, promotion and leadership, engagement of outside counsel, and participation in legal community diversity initiatives. We strongly encourage applicants of diverse backgrounds to apply.
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