Employer Industry: Customer Experience
Why Consider This Job Opportunity:
- Salary up to $169,000
- Opportunity for career advancement and professional development
- Work remotely anywhere in the United States
- Inclusive culture and community-minded organization
- Great compensation package and performance bonus opportunities
- Supportive of work-life balance with paid time off and wellness benefits
What To Expect (Job Responsibilities):
- Coordinate and manage the roadmaps for SaaS applications
- Enhance employee and customer experience through cross-functional collaboration
- Manage the rationalization of applications, solutions, and features
- Ensure business cases include financial analysis, data, integration, and long-term support considerations
- Collaborate with various corporate teams and leaders to align solutions with business goals
What Is Required (Qualifications):
- 15 years of diverse IT experience
- 10 years of people leadership experience
- 5 years in IT product leadership
- Ability to explain complex systems to diverse audiences
- Product backlog management experience
- Experience in data strategy and complex IT systems and integrations
How To Stand Out (Preferred Qualifications):
- 0-2 years of experience as an Rx Technician or Customer Service Representative in a healthcare-related service
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