Job#: 2029677
Job Description:
UX Designer
Enterprise Retail Client
12 month Contract
100% Remote
As a member of our Experience Team at Gap, Inc., you'll shape how partners and business users engage with our multi-billion-dollar portfolio of global brands. Gap, Inc. is seeking a Sr. User Experience Designer (UX). In this role, you will independently partner with a cross-functional team in a fast-paced Agile environment, participating in every stage of the design and build process - from research, journey mapping, user flows, and exploratory design sprints to wireframing, prototyping, delivery of high-fidelity designs, and iteration with product and engineering through the development process.
You have excellent interaction and visual design skills and can communicate design thinking and rationale, leading and influencing during design discussions with partners and leaders. Experience with complex enterprise applications is a plus. A passion for fantastic user experience and empathy is a must. A resume and portfolio are required upon application to this position. Be prepared to present and speak to previous and relevant work during interviews.
Responsibilities:
- Process Responsibility & Definition: Take responsibility of the UX design process, defining best practices, standards, and methodologies that enable us to deliver high-quality, user-centered experiences consistently.
- Self-Management: Manage your time effectively, prioritize tasks, and meet deadlines in a fast-paced environment. Take ownership of your work and demonstrate a proactive and self-driven approach to problem-solving.
- Communication & Presentation: Communicate design concepts, rationale, and user insights effectively to stakeholders at all levels of the organization. Present design solutions with confidence and clarity, advocating for user-centered design principles.
- Collaboration: Collaborate effectively with cross-functional teams, including product managers, engineers, and brand partners, to drive consensus and achieve project goals. Resolve conflicts and disagreements constructively, fostering a positive and collaborative work environment.
- Culture Contribution: Contribute to the development and maintenance of a positive team culture, characterized by trust, respect, and openness. Share knowledge, insights, and best practices with team members to foster continuous learning and growth.
- Innovation and Idea Generation: Drive innovation by exploring new ideas, technologies, and design trends that have the potential to enhance our digital experiences and differentiate our brands in the marketplace.
- Systems Thinking: Apply systems thinking principles to design holistic, cohesive experiences considering the entire user journey across multiple touchpoints and channels.
- Brand Aligned Visual Design: Demonstrate mastery of visual design principles, creating engaging and visually appealing interfaces that are both functional and aesthetically pleasing.
- Ensuring Usability: Conduct usability testing and research to identify pain points and areas for improvement, iterating on designs to optimize the user experience.
- Problem Scoping and Solving: Collaborate with stakeholders to define project scopes and objectives, identifying user needs and business requirements. Use a data-driven approach to problem-solving, leveraging user research, analytics, and feedback to inform design decisions.
Qualifications:
- 7 to 9 years of experience designing for web and mobile, with a strong portfolio demonstrating your experience creating user-centered design solutions.
- Ideally 3+ years of experience in Enterprise UX (Enterprise) / Consumer design (Consumer).
- Proficiency in design tools such as Figma, Miro, Excel or other team management tools.
- Excellent interpersonal, communication, and leadership skills.
- Familiarity with Agile and Lean methodologies.
- Ability to thrive in a fast-paced, dynamic environment.
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